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Free Shipping.  Delivery time is about 2 weeks due this being made to order.

The Biktrix Juggernaut Ultra Duo 2 Step-Over Mid-Drive Electric Bike features optional dual batteries that allow you to go as far as you desire- and never worry about the range. 

With its exceptional build quality and 160Nm of torque, you can get all the power you need.

The Cushy RST Guide suspension fork evens out the bumps, making for an even, smooth ride every time.

The Tektro hydraulic disc brakes provide strong & dependable stopping power. Extra traction from fat tires. Choose the 27.5×3 plus-size wheels for less drag and a great commute on multiple surfaces.

 

 

Why Should You Choose Biktrix?


MOTOR 1000W BAFANG ULTRA M620
MAX TORQUE 160NM
FRAME 6061 AIRCRAFT GRADE ALUMINUM
FORK RST GUIDE, 80MM TRAVEL, ADJUSTABLE PRE-LOAD AND LOCKOUT
SHIFTER SHIMANO ATLUS 9 SPEED TRIGGER SHIFTER
DERAILLEUR SHIMANO ATLUS 9 SPEED
CASSETTE SHIMANO 11-34T
CHAIN KMC E9S
DISPLAY DP-C18 COLOR DISPLAY
BATTERY 52V 17.5AH
RANGE EXTENDER 52V 14AH, 17AH, 21AH
RIMS BLACK 26" 36H
TIRES 26X4"
FRONT HUB 135MM 36H
FRONT AXLE/SKEWER 5MM QR
REAR HUB 197MM 36H
REAR AXLE/SKEWER 12MM THRU AXLE
BRAKE LEVER BIKTRIX HYDRAULIC W/ ADJUSTABLE REACH & MOTOR CUTOFF(STEP-THRU)/TEKTRO HYDRAULIC W/ ADJUSTABLE REACH & MOTOR CUTOFF(STEP-OVER)
BRAKES BIKTRIX HYDRAULIC BRAKES W/180MM ROTORS (STEP-THRU)/TEKTRO E350 HYDRAULIC BRAKES W/160MM ROTORS (STEP-OVER)
STEM 90MM ALUMINUM
HANDLEBAR 31.8MM CLAMP, 650MM WIDE, 50MM RISE ALUMINUM
SEAT POST ALUMINUM 30.4MM
GRIPS SLIDE ON
SADDLE COMFY CRUISER
SEAT POST CLAMP QR
HEADLIGHT INTEGRATED HEADLIGHT, 100 LUMENS
TAILLIGHT INTEGRATED TAILLIGHT
THROTTLE THUMB THROTTLE
ASSIST LEVELS 0-5
ASSIST TYPE TORQUE + CADENCE

BIKE GEOMETRY
16" STEP-THRU 17" STEP-OVER MEDIUM* 19" STEP-OVER LARGE* 21" STEP-OVER EXTRA-LARGE*
MM INCHES MM INCHES MM INCHES MM INCHES
1 EFFECTIVE TOP TUBE LENGTH 570 22.4 570 22.4 610 24 630 24.8
2 SEAT TUBE LENGTH (CLASSIC BIKE SIZE) 410 16.1 420 16.5 470 18.5 520 20.5
3 REACH 400 15.7 460 18.1 480 18.9 500 19.7
4 STACK 650 25.6 560 22 570 22.4 580 22.8
5 CHAINSTAY LENGTH 510 20.1 510 20.1 510 20.1 510 20.1
6 STANDOVER HEIGHT 450 17.7 690 27.2 730 28.7 760 29.9
7 HEAD ANGLE 65 DEGREES 71 DEGREES 71 DEGREES 71 DEGREES
8 SEAT ANGLE 78 DEGREES 73.5 DEGREES 73.5 DEGREES 73.5 DEGREES
9 HEAD TUBE LENGTH 190 7.5 190 7.5 190 7.5 190 7.5
10 FORK LENGTH 530 20.9 530 20.9 530 20.9 530 20.9
11 FRONT CENTER 720 28.3 700 27.6 710 28 720 28.3
12 BB (BOTTOM BRACKET) DROP 90 3.5 70 2.8 70 2.8 70 2.8
13 FORK OFFSET 35 1.4 35 1.4 35 1.4 35 1.4
14 WHEELBASE 1120 44.1 1220 48 1240 48.8 1260 49.6
15 TOTAL LENGTH 1900 74.8 2000 78.7 2020 79.5 2040 80.3
16 MAX SEAT HEIGHT 960 37.8 990 39 1040 40.9 1080 42.5
17 MIN SEAT HEIGHT 790 31.1 830 32.7 880 34.6 920 36.2
18 HANDLEBAR HEIGHT 1140 44.9 1120 44.1 1140 44.9 1150 45.3
19 WEIGHT (WITHOUT BATTERY) 33 KG 72.8 LB 33.1 KG 73 LB 34 KG 75 LB 34.4 KG 75.8 LB

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FREE SHIPPING (lower 48 states), no sales taxes on ALL orders


Once order is placed: 
1)  Order Confirmation Email:  You will receive an order confirmation email with all relevant details.  This means your order is in our system. 
2)  We Automatically Reach Out To USA-Based Suppliers:  We pre-authorize your payment method and prepare shipment.  
3)  Ship and Deliver in 5-7 Business Days*:  We process charges to your payment method and ship and deliver in 5-7 biz days (from the shipment date), unless otherwise stated for specific products.  This is if the product is immediately available**. 
4)  Tracking Information Released:  We email your tracking information.  

*Some larger products (ATVs, go karts, custom scooters, wheelchairs etc) will take longer than 5-7 business days as they require time to inspect and ship by special freight carrier.  A revised shipping ETA is usually found in these products' descriptions.  Please note we cannot guarantee shipping time.  Unanticipated delivery delays by shipping companies (Fedex, UPS etc) are out of our control.

**Product not immediately available:  We will email/call you with an estimated time of arrival (ETA) and you can decide how to proceed.

 


Shipping Exceptions

No Shipping to PO Boxes:  As our products tend to be large in size, we cannot ship to PO Boxes. 

No Overnight or Expedited Shipping:  Unless otherwise stated on specific products. 

International shipping (including Hawaii and Alaska):  Please refer here

Pickup:  Some products, such as TaoTao, can be picked up directly from our warehouses at a reduced price. These pickups do not fall under "free shipping", as they are not shipped but picked up by customers using their own transport. 

Lift-gate Services:  We provide free lift-gate services on the majority of our larger products, however certain products are excluded.   For excluded products, the customer is responsible for any additional lift-gate charges. Please contact us for further clarification.


Returns 

 If you are not completely satisfied with your purchase: 

 1)  Return Authorization Within 15 Days of Product Received:  Please email aftersales@upzy.com and we can arrange a return authorization. 

 2)  Product Must Be Unused and in Resale-able Condition:  Must be in original box (no damaged items). 

 3) Return tracking number:  Must be provided. 

 

 Order Has Shipped, Buyer's Remorse Return or Refusing A Shipment:  

->Buyer is responsible for return shipping and delivery (outbound) charges 

->Minimum 15% restocking fee, unless the shipment comes visibly damaged.


Manufacturer's Return Policy: 

 Each manufacturers' return policy may vary and we ultimately adhere to their policy (they override ours).  You can contact us for further clarification.


Damages 

We pack all products securely and reliably. Sometimes the packaging may get dented in transit, but do not be concerned as the inside contents will still be intact. 

1)  Please inspect the product packaging when it arrives. 

2)  Once the product is delivered and signed for, we no longer have the authority to file a claim with the shipping carrier (standard US shipping procedure). 

3)  Anything thereafter will be treated as a return. 

 

In the rare instance the product inside is damaged, please do not worry as we will work with you to resolve the situation.  Any photo evidence can be sent to aftersales@upzy.com.

Product Disclaimer

Product pictures and specifications may vary with the actual product on occasion. 

 Some products require assembly or possibly adjustments/modifications/minor fixes to function to the customer's satisfaction.  

Those that require assembly will come with a manual or video resources.

Professional assembly/expertise may be required (depending on the customer’s experience and abilities). Please note Upzy does not pay/reimburse for any labor/service costs if: 

1)   The product is taken to a professional 

2)  Customer decides to adjust/modify/fix the product themselves using warranty and non-warranty parts.

Warranty 

Any warranty with your product(s): 

 

1)   Please first email aftersales@upzy.com. 

2)  Next, you may contact the manufacturer or distributor.  Note that Upzy must be kept in the loop of any warranty procedures done. 

 

It is Upzy's responsibility to resolve any issues in accordance with our and the manufacturer/distributor's policies.  However as each case differs, we cannot guarantee it will always be to the customer's satisfaction. 

 

The customer can communicate and work with us to resolve any warranty queries.

Cancellations 
Order Hasn't Shipped (Regular Products): 
->Order less than $1000:  $25 admin fee per item when canceled. 
->Order more than $1000:   5% admin fee of order value when canceled. 

Order Hasn't Shipped (Custom Build-To-Order Products): 
->Product in the process of building:  5% admin fee of order value when canceled, excluding discounts. 
->Product has finished building:  50% of original order value when canceled, excluding discounts. 

99% of our products are regular. Exceptions are custom built-to-order products such as standing wheelchairs and certain electric bikes and recumbent trikes. 

 The admin fee accounts for the manpower hours used to process your order and/or prepare your product, which tend to be large in size. If the product is not in stock, you will not be charged any fees.


Refunds

 

1)  All refunds will be issued to the original credit card, Paypal account, or payment method account (Google Pay, Apple Pay) that was used. 

2)  Please allow 2-4 business days to process (standard processing time)



LOW PRICE GUARANTEE


We work very hard to ensure we offer the LOWEST PRICES ONLINE. 

We want you to feel confident you are getting the lowest price for your product compared to any other online store, and we will match their lowest price accordingly.


NO HIDDEN CHARGES


The price you see is what you get. 

We don't add shipping costs, sales taxes, oversized charges, or anything else. 

Some companies advertise a much lower price, then sneakily add charges further in the checkout process.  We never do that.


Limitations


  •  It does not apply to prices for our own store bought at different dates.   We reserve the right to change prices due to fluctuating sale prices from our manufacturers.  Once purchased, you "lock" in that sale price.  If price for that same item in our store decreases tomorrow or at any future date, you will still be locked into your original sale price.
  • Promotions such as rebates and buy one, get one free offers are not eligible.
  • The product must be in stock on the competitor website.
  • The competitor must be an online store (it cannot be a physical retail store) and it cannot be the manufacturer's own online store.
  • The website cannot be a discounter or auction website (eg eBay, Overstock, etc)
  • The competitor must be an Authorized Dealer for the product in question.
  • The product has to be genuine and cannot be a knock-off sold at a much lower price.
  • The Price Match Guarantee is for the final price after shipping and sales taxes.  Some online stores advertise a lower price but add on shipping charges and sales taxes in the checkout process, ultimately making their price higher than ours.  We never have hidden fees.
  • If you purchase something from us and subsequently ask for a price match from another store, it has to be done within 5 days after purchase date.


UPZY (pronounced up-zee)


What is that?  

Nope, it's not the sound of someone making a boo-boo ("oopsy"). 

Rather, it means UP and EASY. 

We feature only UPLIFTING, awesome products that put a 😄  on your face and make your life EASY.

Why?  Good question.

  • Because we want YOU to feel good about yourself.

  • Because we want YOU to have the life you deserve.

  • Because we like you.

A shopping experience so easy, even Fluffy can do it.


AT upzy, it's always easy.


Easy to order.

Easy to navigate.

Easy to reach us.



At Upzy, you are MORE THAN A CUSTOMER. 


You are family.

And as family, we take care of you.




CURIOUS WHAT THE UPZY FAMILY SAYS ABOUT US?  HERE'S A SNIPPET:


-> Alice T- Baltimore, Maryland


Thanks Alice T!  We're glad to make you happy!

-> Sid L- Pearl River, Louisiana 


We're glad you're enjoying your bike Sid L!

-> Cindy R- Lenoir City, Tennessee 


Your words are too kind, Cindy R.  You're making us blush!


READ MORE REVIEWS HERE.  WE PUBLISH  THE GOOD, and THE NOT-SO-AMAZING.  


(TRUTH IS EVERYTHING).


WHAT MAKES UPZY DIFFERENT FROM OTHER RETAILERS?  

STELLAR SERVICE.  FROM REAL HUMANS.

WE TAKE OWNERSHIP OF YOUR ENTIRE EXPERIENCE.


FANTASTIC PRICES.

EVERYDAY SAVINGS YOU CAN TAKE TO THE BANK.

FREE SHIPPING.  ALWAYS.

AS IT SHOULD BE.

THOUSANDS OF PRODUCTS.

WE ARE AUTHORIZED DEALERS FOR HUNDREDS OF TRUSTED BRANDS.


ORIGINS


We started as a company selling only scooters and evolved into one featuring thousands of products.  Check out our transition video.


With that being said, we know "all work and no play makes Jack a dull boy."  We still uphold certain company traditions- our annual company hacky sack race, and adult tumbling classes (it's a team-building exercise!).  Yup, those still exist.

SOME OF OUR POPULAR PRODUCT CATEGORIES:


So...... what's BETTER than puppies and ice cream and rainbows and unicorns?





✔️ Joining the upzy family, that's what! ✔️


So come on in, get your feet wet, and have an Upzy experience. 


Any questions, reach out to us here, or follow us on Facebook or Instagram



We like you.


WHY BUY FROM UPZY ?


✓ Fast, Free Shipping
✓ No Hidden Fees
✓ Thousands of Products Available
✓ Lowest Price Guarantee
✓ 100% Customer Satisfaction
✓ 100% Secure Shopping






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