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Free Shipping To USA (Lower 48 States) | All Major Credit Cards Accepted | Call 1-855-784-UPZY (8799)

SHIPS IN 12-20 DAYS.

15 in 1 Bike Bicycle Repair Tool Set Hex Wrench + Screwdrivers + Nut Tools + Hex Key.

  • High Quality, Durable and fully functional
  • Easy to carry and store
  • 15 in 1 Multi-Function Bicycle repair tool kit
  • Color: Black 
  • Size:9 x 4.5 x 2.5cm

This specific product has a disclaimer.

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FREE SHIPPING and NO SALES TAXES on ALL orders (in the lower 48 states)!*

 

SHIPPING

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers for shipment. 

If your order is in stock and we process the charges to your credit card, it should ship and ARRIVE within 5-7 business days from the date of shipment to your address, unless otherwise stated for specific products. Some larger products (ATVs, go karts etc) will take longer than 5-7 business days as they require time to inspect and ship by special freight carrier. A revised shipping time ETA is usually found in these products' descriptions, so it's important to take note of that. However, please note that we cannot guarantee shipping time and cannot be held responsible for unanticipated delivery delays beyond our control.

We will send you tracking information to the email address you provided when checking out. If you do not receive tracking information from us within 5 business days of your order feel free to follow up with us at sales@upzy.com.

We do not ship to PO Boxes. 

We do not do overnight or expedited shipping, unless otherwise stated on specific products.

International shipping (including Hawaii and Alaska), please refer here.

 

DAMAGES

Please inspect the packaging of your item(s) when they arrive. If the packaging appears heavily damaged on the outside, you have the opportunity to reject the shipment. We encourage you to gather photo evidence at this point too. Once the shipment is delivered or you sign and accept the shipment, we no longer have the authority to file a claim with the shipping carrier and anything thereafter will be treated as a return. In the rare instance the item inside is damaged, kindly do not worry as we will work with you to resolve the situation. You can provide any photo evidence to aftersales@upzy.com.

Please note we pack all our products as best as possible. Sometimes the packaging may get dented in shipping, but do not be concerned as the inside contents are usually still intact.

 

WARRANTY 

For any warranty/aftersales issues with your item(s), you can contact us at aftersales@upzy.com.  You may contact the manufacturer/distributor, but Upzy.com must also be informed of any issues.  Upzy.com will try our best to resolve any issues in accordance with our and the manufacturer’s/distributor's policies, however we cannot guarantee that it will always be to the customer's satisfaction.  It is the customer's responsibility to work with Upzy.com to resolve any warranty/aftersales issues.

Some items in our store require assembly and potentially some adjustments/modifications/minor fixes to allow it to function to the customer's satisfaction, professional assembly/expertise might be required (depending on the customer’s experience and abilities).  Please note that Upzy does not pay or reimburse for any labor or service costs if the item is taken to a professional.

In addition, if customer decides to adjust/modify/fix the item themselves using parts they purchased themselves, Upzy does not pay or reimburse for the parts or labor incurred. 

Ultimately, customer bears sole responsibility for any charges or changes to the product using outsourced labor and non-warranty parts.

 

RETURNS

If you are not completely satisfied with your purchase, please email us at aftersales@upzy.com. We can arrange a return authorization within 15 days of the receipt of your product. The product must be returned in the resale-able and unused condition it arrived in, with its original boxes, for a refund or exchange (no damaged items). Return tracking number must be provided.  

Buyer is responsible for all return shipping charges and delivery (outbound) shipping charges will also be deducted from the refund. There is also a minimum 15% restocking fee (of the original order amount, excluding discounts) for all returned items.

Product pictures and specifications may vary with the actual product from time to time. Unless otherwise stated, it should be assumed that products will require some sort of assembly, which Upzy is not responsible for.  You can check with us first before your purchase.

*Please note that each manufacturer's return policies may vary and we ultimately adhere to each manufacturer's return policy (they override ours). It is important to contact us for further clarification first.

 

CANCELLATIONS AND REFUNDS

Order Has Not Shipped:  $25 administration fee per item when canceled for non-built-to-order products.  This is to account for the manpower hours used to prepare your product, which tend to be large in size.  If product is not in stock, you will not be charged this fee. Please note that if the product is built-to-order, the fee is 50% of the original order amount, excluding discounts.

Order Has Shipped, Buyer's Remorse Return or Refusing A Shipment When It Arrives:  Buyer is responsible for delivery (outbound) and return shipping charges and a minimum 15% restocking fee, unless the shipment comes visibly damaged.

*Please note that each manufacturer's return policies may vary and we ultimately adhere to each manufacturer's return policy (they override ours).  It is important to contact us for further clarification first.

Refunds will be issued to the original credit card or Paypal account that was used when placing your order and may take 3-5 business days to process.

 

100% LOWEST PRICE GUARANTEE POLICY:

We work very hard to ensure that we offer the absolute lowest prices online.  We want you to feel confident that you are getting the lowest price for your product compared to any other online store, and we will match their lowest price accordingly.

 

Our 100% Price Guarantee has some limitations:

  • It does not apply to prices for our own store bought at different dates.  We reserve the right to change prices due to fluctuating sale prices from our manufacturers.  Once purchased, you "lock" in that sale price.  If price for that same item in our store decreases tomorrow or at any future date, you will still be locked into your original sale price.
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitor website
  • The competitor must be an online store (it cannot be a physical retail store) and it cannot be the manufacturer's own online store
  • The website cannot be a discounter or auction website (eg eBay, Overstock, etc)
  • The competitor must be an Authorized Dealer for the product in question.  The product has to be genuine and cannot be a knock-off sold at a much lower price.
  • The Price Match Guarantee is for the final price after shipping and sales taxes.  A lot of online stores advertise a lower price but tack on shipping charges and sales taxes in the checkout process, ultimately making their price higher than ours.  We never have hidden fees. 
  • If you purchase something from us and subsequently ask for a price match from another store, it has to be done within 5 days after purchase date.

Feel safe knowing that you are purchasing the best possible price online from Upzy - Buy from us today!

 


WHY BUY FROM UPZY ?


✓ Fast, Free Shipping
✓ No Hidden Fees
✓ Thousands of Products Available
✓ Lowest Price Guarantee
✓ 100% Customer Satisfaction
✓ 100% Secure Shopping




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