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🇺🇸 Free Shipping To USA | 💳 All Major Credit Cards Accepted | 📞 1-855-784-UPZY (8799) | ✉️ hello@upzy.com

FREE SHIPPING with this custom bike.  Please note as these are built to order, there is a 4-5 week delivery time.

Introducing the all new 2019 Enduro PRO+

ENDURO PRO +

BRAND NEW!  Enduro PRO +  A lightweight, nimble 150mm travel 27.5" PLUS tire e-bike.  750W, 1200W or 1500W of power and the ability to climb nearly any hill with its standard EX1 drivetrain with astonishing 11T-48T rear cassette for high top speeds and extremely high torque and fantastic hill climbing ability.  

 What's New for 2019?

- Completely revised frame

- Boost spacing front/rear

- Plus tire size compatibility

- All new component package

- Upgraded electronic package

 Technology and Features:

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150mm Factory Tuned DVO Air Suspension 

150mm Factory Tuned DVO Suspension w/ Tapered Head Tube The Diamond is latest gem from DVO and packs all the performance of a DH fork into a 140mm trail fork. With 35mm stanchions, a industry first compression bladder cartridge, dynamic tunability, and our off the top adjustable negative spring make this the ultimate trail and enduro race fork. This fork will be completely custom factory tuned to the individual customer and the bike before it is shipped for the ULTIMATE riding experience.  

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Boost Spacing (15x110mm Front and 12x148mm Rear)

With the hub flanges wider, the spoke bracing angle is now increased and wheel stiffness is improved. Additionally, by making the bike’s chain stays wider, we were able to make them shorter while still maintaining tire clearance. Shorter chain stays mean optimum weight distribution and more agile handling than a similar bike.  Sticking with the newest bike standards will allow much more options for upgraded hubs in the future.

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27.5" Plus Size Tires (27.5x2.8)

27.5" Plus Size Tires (27.5x2.8) A tire for a new generation of ebikes. The Maxxis Minion DHF / DHR are the ultimate ebike tire! With more air volume, increased contact patch, and the versatile tread pattern make the Minions are the BEST tire for an enduro E-Bike. The increased traction and stability will inspire you to take on even the gnarliest terrain!

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 Powerful Mid Drive Motor + Torque Sensor + Throttle

The 1200W drive system puts the rider in complete control. In spite of a generous power output and a maximum torque of more than 120 N.m, the motor operates in virtual silence. The modular motor design and integrated controller make disassembly easier and improve service responsiveness.

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USA Made Lithium Battery System

Our battery systems use only the finest authentic cells that are triple checked for consistency and performance. Our in house assembly process allows us to be in total control of the quality and make the most reliable and highest performing battery systems possible.  All battery packs feature intelligent Battery Management systems and smart chargers to keep the battery performing at its optimal level, charge after charge.

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Intelligent Color Display

Our full color display is seamlessly integrated with the bike and offers the rider a plethora of information. Not only do you have a very accurate battery voltage meter with battery bar, it shows you current power draw, speed, power mode, pedal assist level and distance traveled in a highly attractive display. With the integrated USB port, your power hungry devices will always stay charged!  The integrated pod mounted on the handlebar easily navigates all the menus and pedal assist levels without taking your hand off the grip.

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Refined Frame Geometry

Through several iterations and hundreds of hours of testing, our team of engineers designed a bike that will perform as well as it looks! We keep ourselves aligned with cutting edge industry standards for bike geometry to make sure our frames will be comfortable and perform as well as they look.

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 Hydraulic Quad Piston Braking System w/ Cutoff

Magura MT7e hydraulic brakes offer great feel and effortless stopping power! The custom integrated brake lever cutoff will cut all motor power as soon as the brake is applied. The MT7 is the pinnacle of braking performance and offer the best stopping power in the industry! Oversized Magura 180mm rotors provide immense stopping power in all conditions. 

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SRAM GX 11 Speed Transmission w/ Derailleur Clutch

SRAM EX1 8 Speed System w/ Derailleur Clutch Leveraging the legendary history of SRAM shifting, the EX-1 is the highest quality electric specific transmission on the market. Featuring an 8 speed rear derailleur with a humongous 11-48T range from the CS-899 single piece machined cassette, this is the ULTIMATE in ebike power delivery. The EX1 system provides incredible shifting speed and precision. X-ACTUATION™ technology eliminates slop and shifting variation. ROLLER BEARING CLUTCH™ technology delivers maximum drivetrain stability—even through the most punishing terrain. And with CAGE LOCK technology, wheel removal and installation are easier than ever.

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FREE SHIPPING (lower 48 states), no sales taxes on ALL orders


Once order is placed: 
1)  Order Confirmation Email:  You will receive an order confirmation email with all relevant details.  This means your order is in our system. 
2)  We Automatically Reach Out To USA-Based Suppliers:  We pre-authorize your payment method and prepare shipment.  
3)  Ship and Deliver in 5-7 Business Days*:  We process charges to your payment method and ship and deliver in 5-7 biz days (from the shipment date), unless otherwise stated for specific products.  This is if the product is immediately available**. 
4)  Tracking Information Released:  We email your tracking information.  

*Some larger products (ATVs, go karts, custom scooters, wheelchairs etc) will take longer than 5-7 business days as they require time to inspect and ship by special freight carrier.  A revised shipping ETA is usually found in these products' descriptions.  Please note we cannot guarantee shipping time.  Unanticipated delivery delays by shipping companies (Fedex, UPS etc) are out of our control.

**Product not immediately available:  We will email/call you with an estimated time of arrival (ETA) and you can decide how to proceed.

 


Shipping Exceptions

No Shipping to PO Boxes:  As our products tend to be large in size, we cannot ship to PO Boxes. 

No Overnight or Expedited Shipping:  Unless otherwise stated on specific products. 

International shipping (including Hawaii and Alaska):  Please refer here

Pickup:  Some products, such as TaoTao, can be picked up directly from our warehouses at a reduced price. These pickups do not fall under "free shipping", as they are not shipped but picked up by customers using their own transport. 

Lift-gate Services:  We provide free lift-gate services on the majority of our larger products, however certain products are excluded.   For excluded products, the customer is responsible for any additional lift-gate charges. Please contact us for further clarification.


Returns 

 If you are not completely satisfied with your purchase: 

 1)  Return Authorization Within 15 Days of Product Received:  Please email aftersales@upzy.com and we can arrange a return authorization. 

 2)  Product Must Be Unused and in Resale-able Condition:  Must be in original box (no damaged items). 

 3) Return tracking number:  Must be provided. 

 

 Order Has Shipped, Buyer's Remorse Return or Refusing A Shipment:  

->Buyer is responsible for return shipping and delivery (outbound) charges 

->Minimum 15% restocking fee, unless the shipment comes visibly damaged.


Manufacturer's Return Policy: 

 Each manufacturers' return policy may vary and we ultimately adhere to their policy (they override ours).  You can contact us for further clarification.


Damages 

We pack all products securely and reliably. Sometimes the packaging may get dented in transit, but do not be concerned as the inside contents will still be intact. 

1)  Please inspect the product packaging when it arrives. 

2)  Once the product is delivered and signed for, we no longer have the authority to file a claim with the shipping carrier (standard US shipping procedure). 

3)  Anything thereafter will be treated as a return. 

 

In the rare instance the product inside is damaged, please do not worry as we will work with you to resolve the situation.  Any photo evidence can be sent to aftersales@upzy.com.

Product Disclaimer

Product pictures and specifications may vary with the actual product on occasion. 

 Some products require assembly or possibly adjustments/modifications/minor fixes to function to the customer's satisfaction.  

Those that require assembly will come with a manual or video resources.

Professional assembly/expertise may be required (depending on the customer’s experience and abilities). Please note Upzy does not pay/reimburse for any labor/service costs if: 

1)   The product is taken to a professional 

2)  Customer decides to adjust/modify/fix the product themselves using warranty and non-warranty parts.

Warranty 

Any warranty with your product(s): 

 

1)   Please first email aftersales@upzy.com. 

2)  Next, you may contact the manufacturer or distributor.  Note that Upzy must be kept in the loop of any warranty procedures done. 

 

It is Upzy's responsibility to resolve any issues in accordance with our and the manufacturer/distributor's policies.  However as each case differs, we cannot guarantee it will always be to the customer's satisfaction. 

 

The customer can communicate and work with us to resolve any warranty queries.

Cancellations 
Order Hasn't Shipped (Regular Products): 
->Order less than $1000:  $25 admin fee per item when canceled. 
->Order more than $1000:   5% admin fee of order value when canceled. 

Order Hasn't Shipped (Custom Build-To-Order Products): 
->Product in the process of building:  5% admin fee of order value when canceled, excluding discounts. 
->Product has finished building:  50% of original order value when canceled, excluding discounts. 

99% of our products are regular. Exceptions are custom built-to-order products such as standing wheelchairs and certain electric bikes and recumbent trikes. 

 The admin fee accounts for the manpower hours used to process your order and/or prepare your product, which tend to be large in size. If the product is not in stock, you will not be charged any fees.


Refunds

 

1)  All refunds will be issued to the original credit card, Paypal account, or payment method account (Google Pay, Apple Pay) that was used. 

2)  Please allow 2-4 business days to process (standard processing time)



LOW PRICE GUARANTEE


We work very hard to ensure we offer the LOWEST PRICES ONLINE. 

We want you to feel confident you are getting the lowest price for your product compared to any other online store, and we will match their lowest price accordingly.


NO HIDDEN CHARGES


The price you see is what you get. 

We don't add shipping costs, sales taxes, oversized charges, or anything else. 

Some companies advertise a much lower price, then sneakily add charges further in the checkout process.  We never do that.


Limitations


  •  It does not apply to prices for our own store bought at different dates.   We reserve the right to change prices due to fluctuating sale prices from our manufacturers.  Once purchased, you "lock" in that sale price.  If price for that same item in our store decreases tomorrow or at any future date, you will still be locked into your original sale price.
  • Promotions such as rebates and buy one, get one free offers are not eligible.
  • The product must be in stock on the competitor website.
  • The competitor must be an online store (it cannot be a physical retail store) and it cannot be the manufacturer's own online store.
  • The website cannot be a discounter or auction website (eg eBay, Overstock, etc)
  • The competitor must be an Authorized Dealer for the product in question.
  • The product has to be genuine and cannot be a knock-off sold at a much lower price.
  • The Price Match Guarantee is for the final price after shipping and sales taxes.  Some online stores advertise a lower price but add on shipping charges and sales taxes in the checkout process, ultimately making their price higher than ours.  We never have hidden fees.
  • If you purchase something from us and subsequently ask for a price match from another store, it has to be done within 5 days after purchase date.


UPZY (pronounced up-zee)


What is that?  

Nope, it's not the sound of someone making a boo-boo ("oopsy"). 

Rather, it means UP and EASY. 

We feature only UPLIFTING, awesome products that put a 😄  on your face and make your life EASY.

Why?  Good question.

  • Because we want YOU to feel good about yourself.

  • Because we want YOU to have the life you deserve.

  • Because we like you.

A shopping experience so easy, even Fluffy can do it.


AT upzy, it's always easy.


Easy to order.

Easy to navigate.

Easy to reach us.



At Upzy, you are MORE THAN A CUSTOMER. 


You are family.

And as family, we take care of you.




CURIOUS WHAT THE UPZY FAMILY SAYS ABOUT US?  HERE'S A SNIPPET:


-> Alice T- Baltimore, Maryland


Thanks Alice T!  We're glad to make you happy!

-> Sid L- Pearl River, Louisiana 


We're glad you're enjoying your bike Sid L!

-> Cindy R- Lenoir City, Tennessee 


Your words are too kind, Cindy R.  You're making us blush!


READ MORE REVIEWS HERE.  WE PUBLISH  THE GOOD, and THE NOT-SO-AMAZING.  


(TRUTH IS EVERYTHING).


WHAT MAKES UPZY DIFFERENT FROM OTHER RETAILERS?  

STELLAR SERVICE.  FROM REAL HUMANS.

WE TAKE OWNERSHIP OF YOUR ENTIRE EXPERIENCE.


FANTASTIC PRICES.

EVERYDAY SAVINGS YOU CAN TAKE TO THE BANK.

FREE SHIPPING.  ALWAYS.

AS IT SHOULD BE.

THOUSANDS OF PRODUCTS.

WE ARE AUTHORIZED DEALERS FOR HUNDREDS OF TRUSTED BRANDS.


ORIGINS


We started as a company selling only scooters and evolved into one featuring thousands of products.  Check out our transition video.


With that being said, we know "all work and no play makes Jack a dull boy."  We still uphold certain company traditions- our annual company hacky sack race, and adult tumbling classes (it's a team-building exercise!).  Yup, those still exist.

SOME OF OUR POPULAR PRODUCT CATEGORIES:


So...... what's BETTER than puppies and ice cream and rainbows and unicorns?





✔️ Joining the upzy family, that's what! ✔️


So come on in, get your feet wet, and have an Upzy experience. 


Any questions, reach out to us here, or follow us on Facebook or Instagram



We like you.


WHY BUY FROM UPZY ?


✓ Fast, Free Shipping
✓ No Hidden Fees
✓ Thousands of Products Available
✓ Lowest Price Guarantee
✓ 100% Customer Satisfaction
✓ 100% Secure Shopping






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