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The Surface 604 Rook 500W 48V cruiser e-bike is a step-through electric bike designed for riders looking for a comfortable ride.

The Rook features a powerful 500W motor with a 48v battery and comes fully-loaded with every feature needed to make riding effortless including a suspension fork, adjustable stem, built-in rear rack, front and rear fenders, and LED lights.

 

Check out the Surface 604 Rook in action!

Why BUY This Electric Bike:

1. Comfortable Cruiser with Adjustable Stem

The Rook e-assist bicycles have been designed with comfort in mind. We’ve combined the power of a 500w+ motor with a light, versatile frame to create a bike that is well-equipped for riders looking for some extra momentum to get them around quickly and easily.

The bike features an adjustable stem that can be fine-tuned on the fly for individual riding styles without the need for tools.

2. Built-in Rear Rack

The heavy-duty built-in rear rack easily holds all types of pannier bags with a max load of 100lbs (45kg)

3. Fenders and Chain guard

The Rook is built for the year-round commuter, and comes direct from the factory with front and rear fenders and a chain guard, keeping water, mud and grease off clothes and ensuring riders arrive fresh and mess-free.

4. Suspension Fork

All roads are not created equal, and the Rook includes an SR Suntour XCT Suspension fork, absorbing even the bumpiest conditions for a smooth, easy ride.

5. Torque Sensor and Throttle on Demand

With a torque sensor and throttle on demand, the Rook is great for those travelling longer distances, on a variety of grades, and needing a little extra stamina to make it to work while still be able to enjoy the ride.

6. Discrete Battery Placement with Power Bank

Unlike other electric assist bikes with bulky batteries taking up space on rear racks, the battery for the Rook placed discreetly in the down tube, also assisting with better weight distribution. As an added bonus, the battery also features a USB plug for charging mobile devices on the go.

7. LED Front and Rear Lights

The powerful front and rear LED lights that feed off the main battery mean never having to worry about charging or replacing batteries at the end of a long day.

Product Specifications:

  • Drive System:  Bafang rear-mounted gearless direct drive hub
  • Motor:  500w+ (peaks at 750w)
  • Torque:  65Nm
  • Battery:  48V 10.4Ah / 500Wh Samsung Lithium Ion
  • Charge Time:  5 hours for a full charge from empty
  • Battery Life:  Up to 45 miles (70 km) depending on mode
  • Weight Including Battery:  55 lbs (25kg)
  • Battery Weight:  9 lbs (4kg)
  • Frame Type:  Step-Through
  • Frame Material:  6061 aluminum alloy
  • Frame Colors:  White, Grey
  • Fork:  SR Suntour XCT
  • Headset / Stem:  Adjustable stem
  • Pedals:  Welgo alloy platform
  • Display Type:  Fixed, backlit LCD display
  • Drive Mode:  Torque sensing pedal assist with a throttle
  • Top Speed:  20 mph (32 km/h)
  • Brakes:  Tektro Auriga hydraulic disk breaks
  • Handlebar:  620mm, 15% backsweep, 20mm rise
  • Grips:  Ergonomic rubber with lockers
  • Saddle:  Selle Royal, ergonomic, wide
  • Seatpost:  Aluminum alloy post
  • Seatpost Length:  300mm
  • Seatpost Diameter:  30.4mm
  • Tires:  26″ x 2.1″ Kenda Kranium
  • Features:  Rear rack, fenders (front and rear), LED lights (front and rear), chain guard, adjustable stem
  • Sizes Available:  Small-Medium: 17.5″, Medium-Large: 19″

 

FREE SHIPPING and NO SALES TAXES on ALL orders (in the lower 48 states)!*

 

SHIPPING

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order we automatically reach out to our suppliers for shipment. 

If your order is in stock and we process the charges to your credit card it will ship and ARRIVE within 5-7 business days from the date of shipment to your address, unless otherwise stated for specific products.  Some larger products (ATVs, go karts etc) will take longer than 5-7 business days as they require time to inspect and ship by special freight carrier.

We will send you tracking information to the e-mail address you provide when checking out.  If you do not receive tracking information from us within 5 business days of your order feel free to follow up with us at sales@upzy.com.

Please note we do not ship to PO Boxes. 

Please note we do not do overnight or expedited shipping, unless otherwise stated on specific products.

DAMAGES

Please inspect the packaging of your item(s) when they arrive.  If the packaging appears heavily damaged on the outside, you have the opportunity to reject the shipment.  Once you sign and accept the shipment, we no longer have the authority to file a claim with the shipping carrier.  In the rare instance the item inside is damaged, kindly do not worry as we will work with you to resolve the situation.  You can send any photo evidence to aftersales@upzy.com.

Please note we pack all our products as best as possible.  Sometimes the packaging may get dented in shipping, but do not be concerned as the inside contents are usually still intact.

Upzy does not pay or reimburse any labor costs undertaken by the customer on his/her own accord.

 

RETURNS

If you are not completely satisfied with your purchase, please email us at sales@upzy.com.  We can arrange a return authorization within 15 days of the receipt of your product.  The product must be returned in the resale-able condition it arrived in, with its original boxes, for a refund or exchange (no damaged items).  Return tracking number must be provided.  

Buyer is responsible for all return shipping costs.  There is a 15% restocking fee for all returned items.

*Please note that each manufacturer's return policies may vary and we ultimately adhere to each manufacturer's return policy (they override ours).  It is important to contact us for further clarification first.

 

CANCELLATIONS AND REFUNDS

Order Has Not Shipped:  $25 administration fee when canceled.  This is to account for the manpower hours used to prepare your product, which tend to be large in size.  If product is not in stock, you will not be charged this fee.

Order Has Shipped:  Buyer is responsible for return shipping charges and a 15% restocking fee unless otherwise stated.  

Buyer's Remorse Return or Refusing A Shipment When It Arrives:  Buyer is responsible for delivery (outbound) and return shipping charges and 15% restocking fee, unless the shipment comes visibly damaged and defective.

*Please note that each manufacturer's return policies may vary and we ultimately adhere to each manufacturer's return policy (they override ours).  It is important to contact us for further clarification first.

Refunds will be issued to the original credit card or Paypal account that you used when placing your order.  

 

100% LOWEST PRICE GUARANTEE POLICY:

We work very hard to ensure that we offer the absolute lowest prices online.  We want you to feel confident that you are getting the lowest price for your product compared to any other online store, and we will match their lowest price accordingly.

 

Our 100% Price Guarantee has some limitations:

  • It does not apply to prices for our own store bought at different dates.  We reserve the right to change prices due to fluctuating sale prices from our manufacturers 
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitor website
  • The competitor must be an online store, they must not have a retail location
  • The website cannot be a discounter or auction website (eg eBay, Overstock, etc)
  • The competitor must be an Authorized Dealer for the product in question
  • The Price Match Guarantee is for the final price after shipping and sales taxes.  A lot of online stores advertise a lower price but tack on shipping charges and sales taxes in the checkout process, ultimately making their price higher than ours.  We never have hidden fees. 

Feel safe knowing that you are purchasing the best possible price online from Upzy (formerly known as Super Scooter Store) - Buy from us today!

 


WHY BUY FROM UPZY ?


✓ Fast, Free Shipping
✓ No Hidden Fees
✓ Thousands of Products Available
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