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Was a perfect transaction in every way! First of all, hats off to Maxwell for being so patient & kind while entertaining my numerous questions! I got the feeling that it truly WAS his pleasure in helping me and making sure that I was getting exactly what I was wanting! Good customer service is what keeps bringing people back to you, rather than your competition. Not only did I get exactly what I was wanting, but it came so quickly that I was amazed! I had my bike arrive in TN from Canada in 3 days! So kudos to Maxwell, everyone else with your company & to Biktrix!
I am thrilled to share my overwhelmingly positive experience with UPZY company. My journey with them has been nothing short of exceptional, as I have made multiple purchases, including an inquiry for a special order part for my beloved NAKTO E-bike. The customer support team at UPZY has truly exceeded my expectations, showcasing their unwavering commitment to providing top-notch assistance.
In particular, I had the pleasure of interacting with Joe from the support team, and I must say that his professionalism and dedication left an indelible impression on me. His knowledge and willingness to go above and beyond to ensure my satisfaction were truly commendable. It is evident that UPZY understands the paramount importance of exceptional customer support.
I wholeheartedly recommend UPZY to anyone seeking a company that not only offers a wide range of high-quality products but also places an immense emphasis on customer satisfaction. Their outstanding service, coupled with their genuine care for their customers, makes them a truly deserving choice for your business. Hans
Fantastic price from Upzy, beats all discounted online prices and is almost 50% off quotes I got from local vendors. Upzy reminded me to connect with shipper directly & left detailed instruction for dropping off the delivery at my new home construction site. First time buyer at Upzy, but I would not hesitate to buy from Upzy again in the future.
Very good price on bike. Fast delivery. Quality product.
This tracer sienna gt is so beautiful, I gave up all my electric bikes. I never knew these stretch cruisers had such a big following, awesome bike, fast shipping, great price from upzy
Hi been looking for something like this for a while now, and glad that I could find one that shipped to Santa Clara! Thanks for the quick turnaround and the great kart.
This bike well made. My son is tall and it fits his frame. He loves his bike!
One of the coolest things I've ever ridden. Fast and looks very cool! All eyes on me when I'm riding around the neighborhood. Got my trike delivered in a week's time. Happy with the purchase!!
My first E-bike and I am pleasantly surprised with the power of the motor. The frame is well built and the bike has quality accessories including the brakes, gears, front forks, etc. The bike's description is very accurate and delivers all claims.
Great service and also customer service I'm very glad I purchased from them. Definitely recommend
Ordered a fireplace, very good price, quick shipping, and arrived in good condition, would buy again.
A very good value and satisfied with purchase and recommend to others for short store runs or leisure rides.
Good shipping and communication by seller: https://www.upzy.com/collections/x-treme-scooters/products/x-treme-tm-36-350w-36v-7-speed-mens-electric-mountain-bike
I ordered an item from Upzy. The order process was easy and the email communications were great. Very pleased with their service and communications. I will order from them again.
Had a slight hiccup with shipping damage on product and Joe from post sales help me out throughout the way. Very courteous and on top of providing updates. Would definitely do business with again anytime!
In regards to the product, this is definitely worth the price. Overall the vehicle has a solid build and doesn't feel "cheap". Get it for your little one, you won't be disappointed!
Ordered a new JC-26X, arrived in pristine condition, well packed. It was fairly easy to assemble with the help of a You Tube video i found online. Manual leave a bit to be desired, photos don't clearly provide enough information. Bought some additional accessories for my headlight, color matched grip tape, and bottle cages. I'm really looking forward to my first extended ride.