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Reviews

Based on 1842 reviews
82%
(1505)
13%
(245)
4%
(69)
1%
(14)
0%
(9)
Not as fast as posted

Not as fast as I thought.my cylinder block has broken off need a new one it's still under warranty

Thanks for your review Harvey. You can email aftersales@upzy.com regarding your warranty parts :)

2021 South Coast Cruzers Slingshot Mag Wheels Recumbent Trike

FAT TIRE FOLDING

Ecotric bike, excellent quality and fantastic performance, 500 watt motor and carries with ease. However mechanical/setup experience required. Upzy is an excellent company to buy from. Highly recommended.

Thanks for your great review David!! You're an excellent customer. Thanks for ordering this Ecotric e-bike from us (along with many other bikes). We're glad that you're a part of the Upzy family :)

Fast delivery

We had a great experience buying our Performer Carbon Tandem Duet through Upzy.com
It took exactly 3 weeks from the purchase date to receiving our tandem bike at our home in Minnesota. The communication with the customer service team was great. They sent us frequent emails keeping us posted on the status of our order. The only downside was that the manufacturer did not have all the components that we ordered, like Shimano 105 or the Ultegra, so they installed a different brand which I was OK with. I asked to receive a list of all the components that were not aligned with the original purchase based on their products availability, but they never sent it to me. Other than that, it is a wonderful and beautiful bike.

Thank you so much for your review Pedro! Regarding the components, this was a temporary situation due to a global shortage of certain parts- overall our trikes will come with the components that are listed in the specifications, and if not we will always replace it with a part that is equal or higher in value. Regarding the list you're referring to, kindly reach out to aftersales@upzy.com and we can continue to assist you with that. Have fun riding your trike!

Mototec phantom!

This is my second purchase from Upzy and I’m very happy with my 50cc bike! Enjoying it and they are very nice to deal with.

Thanks for your review Marcello!! Enjoy your 2 bikes :)

I order the tour xl plus

I don’t think you guys gave me the tour xl plus that I order I think this is the regular

Hi Elgin, you ordered the Tour XL LG 48V 18.2Ah (PLUS) and that was what we sent and delivered to you. You received the correct scooter. If you'd like to clarify or need further assistance, please email aftersales@upzy.com. Thank you!

Nakto Discovery

I like buying bikes from Upzy. Reason, there bikes ship out quickly when in stock. Their stock status shows current levels of inventory unlike some companies. You place an order, it shows stock item but they don't have it in stock. There website I don't care for. It has too many pop-ups. The Discovery is an excellent bike once assembled correctly. Here is a list of problems I have during assembly. 1)The accessories in the accessory box are scattered within the main carton and have scratched the bike. The accessory box needs to be taped closed. Every bike received has had the accessory box ripped apart and the accessories scattered Inside the carton which scratches the main frame and rims. 2) The mechanical battery connector is broken due to over tightening at the factory. 3) The display comes scratched and cloudy from residue inside the module. 4) some bikes I have received didn't work at all.
With all said when this product is completed and everything is fixed it is a beautiful bike. I'm very meticulous on bike setup and capable of repairing all issues. I have assembled many different brands and they all come with various problems. All in all this is an excellent bike.
David

Thanks for your review David!! We take your feedback seriously. Regarding the accessories being scattered, we'll make sure to notify the warehouse about this so they're aware and can make the appropriate changes. Regarding the battery connector and display, please reach out to aftersales@upzy.com with pictures and we can assist you with this. We want to make sure you're 100% satisfied. Thanks again!

Fast little scooter!

This scooter came out of the box just needing fuel and it was ready to run and started up right away, Upzy is very reliable, thank you!

Thanks for your great review Marcello!!

So much fun.

This is such a great starter go kart for younger kids. My godsons both have one and absolutely love them.

Thanks for your nice review Megan!! We're glad your godsons love their go-karts!

Perfect

Some communication differentially understand broken English but the order was fantastic got exactly what I wanted at a great price thank YOU!!!!

Thanks for your review Mike!!

Great bike for kids

After getting the bikes parts that came all broken which was why initial review was low rated decided to review the bike itself and my son loves the bike and it is good bike for the price

Thanks for your review Christina!! We're glad we could help you throughout the ordering process :)

Belize Tri Rider Buddy

Fantastic trike, having lots of fun with the grands!! Takes a few spins to get used too, but a nice sturdy bike. Although one fender had 2 dents, which I can live with some paint is chipped on the backseat frame, wondering if I could get some touch up paint? Upzy is a great co., best price out there!! Would definitely recommend!

Thanks for your great review Kathryn!! Have fun riding with your grandkids! Regarding the touch up paint, please reach out to us aftersales@upzy.com. Thank you

Affordable

The only reason I gave 4 stars is that it allot longer to get to me than originally told

Thanks for your review Matt!!

UberScoot 1600W Electronic Controller (48V)

Bike assembly

I love the idea of having this trike. However I do have mechanical skills but as every project I work on if there is something new good instructions are needed. I ordered a coaster brake an had to remove links to have chain fit right.

Thanks for your review Robert!! If you need any assistance, feel free to email aftersales@upzy.com, we're here to help :)

Very fast shipping

Thanks for your review Jerome!!

Awesome

My wife love's it only one thing I don't know if the fender came dented or the bike shop did it other than that my spichel need son love's the bike ride

Thanks for your awesome review Jimmy!! Sorry to hear about the fender, we made sure to pack your trike carefully and meticulously before it shipped. If you need assistance, please email aftersales@upzy.com. Thank you

Rockin Ride

Awesome Trike Enjoying Everything About It.

Thanks for your awesome review Edwin!!

A very nice trike

I received the Cantus trike in one large box, opened it to inspect everything and took it to a bike shop to be assembled by a friend who works as a mechanic there (I highly recommend you have a shop assemble). I watched the assembly and everything went together without any issues. I ordered mine in a sunrise orange color and it is absolutely beautiful!! I paid George at performer cycles xtra for e-assist rear hub motor option and all of the parts came with the trike except for the battery which had to be shipped separately and still waiting for delivery on that. George is very responsive to my questions and got back to me within a day. He urged me to get the assist bars, which I did. The assist bars not only help in getting out of the seat, but also hold accessories, such as the small computer, a front headlight, and mirrors. George sent a phone holder for free, and I think I’ll put that on the assist bar also. I can’t recommend Performer Cycles enough!!

Thanks so much for your amazing review Barry!! We're glad you're happy with your Cantus trike purchase!

Best gas scooter

Outstanding scooter. Very well built and is fast going. We love this scooter and is highly recommended

Thanks for your outstanding review Bernard!! Enjoy riding your XG-575-DS scooter!

Love it

Bought for my grand children they love it

Awesome, thanks for your review Dwayne!!

I love it !

It's perfect. I love it ! It rides great and has a comfortable seat (that's rare).

Thanks for your review Sherry!! Enjoy riding your Nakto Camel :)

I LOVE my new bike!

I chose the 22” Nakto Elegance because the smaller size appealed to me, a 74- year-old woman. It is perfect! I have nothing but great things to say about it.

Thanks for your lovely review Elaine!! We're happy the Elegance is perfect for you!

Scotter still parked

I purchased a beautiful scooter that was simple to put together. I tried to get it to work but the censor is not working. I have tried several times to reach out to customer service but just can't get anyone to help get it working.
Thanks
Dave

Hi David, sorry to hear about that. That's an odd occurrence, and we're here to help. Did you email aftersales@upzy.com? If not please do so and someone will assist you. Thanks!

Mototec Demon 50cc

These things are awesome!!! I bought 3 and my kids absolutely love them. They are ages 11, 9 and 7. They look very cool and the build quality is very good given the price. Highly recommend!

Thanks for your awesome review James!! So glad that all your kids love their Demons! Plus, thanks for sharing your very cool picture :)

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