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Reviews

Based on 865 reviews
78%
(672)
16%
(140)
5%
(40)
1%
(7)
1%
(6)

haven't been able to use it yet as not all parts were there upon receipt of chair

Hi John, we do apologize for the inconvenience. Per our discussion, the missing parts have been sent to you and you should be receiving it in a few days. This should take care of your issue. Thanks!
E-Joe carbon scooter

Nicely built scooter. Electric brake works well and good size and weight 16 lbs for taking along. Hits 13 mph and I weigh 200 lbs. Best thing is I got a price match from Upzy which made it a much better bargain!! Great business that stands up to their word !

Hi Steven! We're so glad that you're enjoying the scooter! Thank you very much for your kind words and highlighting our customer service, we really appreciate it. Here's to you having lots of fun riding the Momas!
Pieces missing

Extra battery was not included and bolt was missing for seat. Still waiting to hear back from customer service.

Hi Annita, we have responded to your email to us. Please note that the extra battery is not included in the standard variant and both your orders were for the standard variant. For the extra battery, you need to select the 'Add Extra Battery' option on our product listing when placing the order and there is an additional cost associated with it. As for the missing seat post clamp, that will be sent to you. Apologies for the inconvenience on that. Thank you.
Ecotric 20" folding bike

Have 25 miles so far. Came very well packaged, no damage at all. Took aprox. 25 min. to assemble. Does 22 mph. Very well constructed. Folds very easy. Less than 30 sec. to open or close. Took on a 20 mile trip still had battery left. Very happy with purchase. I have 2 other bikes that were 2x price and no better.Would buy again!

Hi Bob! Thanks for the great review and feedback! We're so glad that you're enjoying your bike. Feel free to come back to Upzy.com if you're interested in anything else in the future. We're always here to help :)
Haven't ridden it yet .

It's very lightweight . I will review after I take a "shakedown" cruise .

This Scooter Rocks

This ride put me right in the scooter business. A fellow Veteran was able to travel again after 2 years of being stuck in a wheel chair. When he got his after riding it he cried. I have sense helped many with mobility issues. I can't thank you guys enough. Cary, Vancouver WA.

Hi Cary, thank you so much for your feedback and kind words! We're glad that this scooter has enabled you to discover your mobility again. It's a review like yours that makes us super happy to be in the transport/mobility business :)
Nakto Fashion Folding 36V 10Ah 20" Lithium Electric Bike

This bike is very well made and easily carries 240 lbs. I'd buy another one.

2018 Nakto Fashion Folding 36V 10Ah 20" Lithium Electric Bike

Have not opened the trike yet

I will let u know...

Awesome scooter. Great service!

I love my PET Pro Flex 500 scooter! It moves quickly, is fun to drive and does pretty well on hills. The battery seems to last a long time. The driving front wheel can spin a bit getting started, but standing or moving weight to front of scooter helps eliminate that. I was especially impressed with the service and response time of both Upzy and Priority Electric Transportation in dealing with a minor issue. They were awesome in resolving and correcting the issue I had.

Heavy

The bike is very heavy. In my opinion, it is not made with high quality, and not worth the money. In order to raise or lower the saddle, great efforts are required, besides metal is rubbing and metal chips and metal dust are formed, which is harmful for children. Maybe it's a factory marriage. I will return.

Hi Korsun, sorry to hear about your issue. As discussed and agreed, we will be having Dahon send you new replacement parts that will resolve the issue you are having with your bike. Thanks.
Automatic dirt bike

Love it, I don’t even let the kids who are getting it ride it yet.
Addictive fun, and on a automatic, pure genius.
Buy one, you will love your DB-10, and buy one for the kids too.
:)

Hi Caleb, we're so glad that you love your TaoTao DB10! Thanks for your great feedback :)
GB5 Green Bike 350

I love my bike! Its easy to work and I feel very secure on it ! I have recently started riding bikes and this one you can go at your own pace, or use the electric to boost you up a hill. The customer service was AWESOME!! JOE was my contact person and he always kept me up to date on my shipment of my bike. I would highly recommend Upzy for your Green Bike!

excellent

easy to ride comfortable

OK For The Price

Bike arrived yesterday with no instructions, but was mostly already assembled so it was no huge problem. Unfortunately, it also arrived with a rather large dent in the front fender. The box and bubble wrap was intact, so I am inclined to believe it was shipped that way and not the fault of UPS. Other than the large dent, the bike quality is about what you would expect for the cheapest lithium battery electric bike available. I am hoping it will last a couple of years, but I do ride my bikes quite a bit. If shipping it back was not going to be such a hassle, I would do so and opt for a slightly more expensive, better quality ride.

HI Sherry! Thanks for your feedback. We're glad that you like your bike. Sincere apologies for the dent in the fender. Can you kindly take a picture of it and send it to aftersales@upzy.com? That way our team can assist you with that. Thank you :)

It didn’t fix the problem

Hi Bill, thank you for your feedback! We see that you've contacted us via email regarding this, and we're currently assisting you with this. Any further questions, feel free to reach out to us at aftersales@upzy.com. Thank you :)

KHS Free Agent BMX MAVERICK 20'' Bike

Great trike

I love the product but have had problems with putting it together due to the lack of manual. I think would be very easy for somebody to simply produce pictures of the process, no words will be necessary but good pictures of specific tasks. Other than that I am Delighted with the product

Hi John, thank you for your feedback! We're glad that you're delighted with the trike. We've forwarded your feedback about the manual and will let Performer, the manufacturer, know about this :)
1 OF THE BEST GAS SCOOTER'S EVER BUILT!

i had a few Goped GSR40'S(Not the TSI version) and they were pretty quick at 35-40mph but i wanted something a lil faster,so i got the smaller framed GSR25 and bolted a gsr46 engine the CY460 and right out the box,i did 49mph with just a gutted stock muffler and tuned the carb good & ran 9/64 gearing,it took awhile to get to that speed though lol but still very fast.now i built a GSR46R with an ADA Racing 13.1 compression head kit,ADA Racing +1mm stroker crank,ported the cylinder and flow ported & stuffed the crank case myself running 8/68 and i haven't done a top speed yet(still breaking in the new engine)but it has a lot of torque and gets up to speed quickly! anyhow i recommend you buy this GSR46R here cuz it's a good price and modify the engine later to make it even faster,unless u wanna build a fully customized GSR46 like i did but it will run you over $1,700 bucks but it will look like a show ped.it's up to you.

Recent purchase

One week after trying my new bike a wheel deflated. I changed the inner tube. now it is the battery that will not come out the bike. Today , after a short usage of it the battery was completely flat. I still have to look into it. When it does work by bicycle feels amazingly good. It is too short a time for a qualified review of this bicycle but I say it's been a rocky beginning. Contacting customer service it's been difficult for me.Id wish I always had someone on the phone to talk immediately and not having to wait for an email response.

Hi Javier, thank you very much for your feedback! We're glad you think the bike is amazing overall. We saw that you sent us an email today 10/1/18 regarding your order, and we responded to that email immediately. Since this is an aftersales query that requires sending pictures of the wheels or tubes for example, it's best to coordinate with us using emails as you can easily attach pictures in your emails so that we can assess and assist you with the situation. Thank you very much :)
Very satisfied.

Scooter performs as advertised. Looking forward to taking it on a 5 day Disneyland trip! Love the two seat options (regular seat with back and travel bike seat). Both very comfortable.

Greenbike USA GB5

I love the GB5 as it seems to be well built. I gave it a 4 out of 5 because I bought it at one price and then was told I needed to add another hundred because of tariffs or loose the order. I did. But what also happened is I ordered a second and exact bike from another company. I ordered this bike a day after I ordered from you, and they delivered without the additional hundred.
dollars.
After receiving the bike I realized that I need a shorter Crank set as the crankset it comes with is 170mm and I need a 155mm. Called Green bike and they have no option. Decided to look for other cranksets and Greenbike techs could not tell me what kind of square taper they had on their bike. There are two systems in play, a JIS or an ISO. They should be able to tell me what they have. I did a request by email and they said ISO but that system has not been used in quite a while. Most all current bike from China use the JIS system. Their answer was to check with a local bike shop. Not the answer I wanted to hear.

Hi Stephen, thank you for your feedback! With regards to the extra payment, as we had explained, this was due to the recent trade tariffs that were implemented by the US government, resulting in a 25% price increase. This was a one-time thing, and something that affected the entire industry along with all retailers selling this e-bike. The good news is that you basically purchased the bike at cost (it is now much higher in price). We sincerely apologize for any inconvenience this may have caused. With regards to the JIS or ISO spec, we had responded to you last Friday, 9/28/18 that Green Bike USA , the manufacturer, confirmed it was an ISO. We also saw that Green Bike USA sent you an email confirming this information. Thank you very much, we greatly appreciate your business :)
CRT STT-2000E ELECTRIC BIKE

i purchased this bike a few weeks ago it arrived in great condition the only thing i had to put together was the handle bars, so far I've rode the bike a few times it rides great , has great power and speeds quickly

RoyalBaby Space No. 1 14" Kids Bicycle

Great bike, better service!

Fast delivery, fast response time and great customer service! My package initially shipped with some missing parts but UPZY team resolved with a follow up delivery within a few days. Couldn't be happier!

Love my new bike. It's exactly as advertised. Thanks again!!

Hi Brian! Thanks so much for the kind words! We're so happy that you're enjoying the bike :)
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