Brand new out the box…there a screw missing behind the throttle….also the back disc break is rubbing against the break pad due to disc is not straight…
Hi Cheng, you can email aftersales@upzy.com if you need assistance with your scooter, we're happy to help you with it.
My Performer JC-26x is great value and Upzy gave me the best price and service. It took less than three weeks from purchase to delivery…the UPS guy even loaded the box into the back of my SUV! I took it to my local Trek shop for assembly and they were very impressed. I am very happy with my purchase and recommend Upzy to anyone wanting to purchase a Trike
Thanks for your great review and kind words Michael!! We're glad that you're happy with your purchase. Enjoy riding your trike :)
First time riding this kind of bike. I'm slowly getting use to it. However, I did find out I'll need to get a cushion for my back due to bulged discs. I'm still having trouble going between gears. Seems like it may need more breaking in.
Order form did not quite reflect current available parts, and was asked to pay a little more for the cassette upgrade. Estimated ship time was almost spot-on, and I received precisely what I ordered. Very happy with the purchase!
Thanks for your great review Robben! Yes, due to the current worldwide parts shortage, there can be some specific parts that may be replaced by another, but they in no way affect the performance of the bike. We also make sure to communicate with our customers transparently if this does happen. This is a temporary and one-off thing. In the future when the parts shortage is resolved, we will not run into something like this :)
No bs, no sales tax, good price, quick delivery
Thanks Taeho!! Yup, no BS with us, we tell it like it is :)
I dealt with Max, and he provided excellent service. I had questions that he had to check and gave me updated and thorough information on the fire pit I was considering. Shipping occurred earlier than expected and delivery was well done. We are very happy with the white onyx beacon gas fire pit and the I Tera Timon with Max.
Thanks for your kind review Jacqueline!! We're all about the personal customer service. Enjoy your fire pit! :)
Little heavy...but manageable...rear light or reflector would be nice...banana seat is what I need most😆😁😆...I'm old school but your product is great...see you again...😉
Thanks for your great review Roberto!! We're glad you think the OX e-bike is great :)
What a great sauna, quality construction and quality workmanship. It was very quick and easy to setup also.
Thanks for your nice review Chad! We hope you enjoy your sauna for many years to come :)
I purchased a majestic biltmore wood burning fireplace. I received the unit three days later, unfortunately it was damaged. Looked like a one of the forks from a forklift went through the side of the fireplace. I contacted Upzy, they sent me a replacement unit right away and provided all the documentation needed for returning the damaged unit. I will definitely purchase from Upzy again.
Thanks for your review Chris! We're sorry your first fireplace was damaged during shipping. We packed the fireplace carefully, unfortunately what happens with the shipping companies after is out of our control. This is definitely a one-time occurrence though! Ultimately, we're glad we could send you another fireplace immediately to rectify the situation. Enjoy the Majestic!
Hansa Creations 28" H Large Pink Flamingo Realistic Stuffed Animal Toy, 4777
Because of the foot paddles, it is a bit cumbersome to stabilize yourself. I am looking into some training wheels! Like the bike but it will require a learning curve.
Hi Libby, thanks for your review. Yes there may be a learning curve on occasion, depending on the user. If you need any help, feel free to reach out. Thank you :)
Absolutely beautiful and functional
Thanks for your review Nancy! We agree, the Replogle Cambridge is a beautiful globe :)
My wife loves this bike, she’s new to biking too.
We're stoked your wife loves the Skylark e-bike!
Good bike
Thanks for your review Edward!!
Great ride thanks
Thanks for your review John!!
I really enjoy my sauna I have used it many times within the two weeks of purchase and I feel so great and my walking as progress I never felt so good with my body and I sleep so great at night
Thanks so much for your awesome review Candy!! We're so glad you're enjoying your sauna and you're able to feel and sleep great because of it :)
I haven’t tried it yet but eager, I’ve seen sick.
Thanks for your review Demetrio. Feel better soon!!
Got a great deal on the E- bike, after ordering took only 6 days to receive the bicycle. Would definitely deal with Upzy.com again.
Thanks for your great review Henry!! Come back anytime :)
The Athens 350 is a very sturdy bike, easy to operate and just plain fun to ride
Thanks for your great review Dane!! Enjoy riding your Athens 350DX!
I'm in love with the fat tire E bike, if weather is decent I can't wait to get off work and ride until dark, would like to see what kind of assessors you're company offers for my E bike. And also if I can buy an extra battery. But overall I am very much satisfied with an ongoing great experience with riding my E bike, thank you.
Thanks for your great review Scott!! We're glad that you're enjoying your Eunorau e-bike so far. Regarding accessories and an extra battery, can you please email hello@upzy.com and we can definitely help you with that :)
Lots of power. Most fun I have had in years on a bike.
Great to hear Marcos!! Enjoy riding that Juggernaut :)