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Reviews

Based on 1992 reviews
81%
(1619)
13%
(262)
4%
(78)
1%
(21)
1%
(12)
Best

Cheapest prices and fast shipping. Excellent service from the beginning to the end….

Thanks for your great review Juan! We're happy to provide excellent service!! :)

Bike review

I received the bike very quickly and it is a really nice bike but the back tire is defective and they have not as yet resolved the matter they say they will send me a new tube but then what am I supposed to do? I cannot take the whole bicycle, part myself and fix it. We’ll see what happens.

Hi Barbara!! Our team is currently still in touch with you regarding this. You can email aftersales@upzy.com if you'd like an update. Thanks very much for being part of the Upzy family :)

Bike Seat To Hard

Bike seat too uncomfortable

Hi Gibson, thanks for your review. Sorry you found the bike seat not comfortable. It's a standard bike seat/saddle. If you want to change it to another seat of your choice, that's possible as you can just easily replace it.
Any questions we're glad to help, you can email aftersales@upzy.com :)

Excellent Customer Service and Product

Had a slight hiccup with shipping damage on product and Joe from post sales help me out throughout the way. Very courteous and on top of providing updates. Would definitely do business with again anytime!

In regards to the product, this is definitely worth the price. Overall the vehicle has a solid build and doesn't feel "cheap". Get it for your little one, you won't be disappointed!

Thanks for your nice review Derek!! We are glad we're able to sort out any shipping snafus that do happen on occasion during the hectic holiday season (very rarely during any other time of the year). Glad that you got your Lambo ride-on car, enjoy it and happy holidays :)

Tracer Teenty5 frame

Amazing Quality frame!

Thanks for your great review Carlo!!

Beautiful Machine!!!

Ordered a new JC-26X, arrived in pristine condition, well packed. It was fairly easy to assemble with the help of a You Tube video i found online. Manual leave a bit to be desired, photos don't clearly provide enough information. Bought some additional accessories for my headlight, color matched grip tape, and bottle cages. I'm really looking forward to my first extended ride.

Thanks for your great review William!! Enjoy riding your new recumbent JC-26X :)

N
Rattan LM&LF Front and Rear Baskets
N V.L. (Redondo Beach, CA, US)
Rattan LM&LF Front and Rear Baskets

Fast shipping, new condition, no issues with the items

Thanks for your great review!!

I wish you had the display to go along with the controller. Controller works perfect now I need to get a display.

Hi Michael, the display is sold separately. You bought the controller for the Folding Ox, so you can buy the display for it here: https://www.upzy.com/collections/upzy-products/products/nakto-electric-bike-replacement-display-various-models?variant=43037997695139

Thanks!!

V
Glion Mini M1 Lightweight Mobility Scooter
Viza D. (Las Vegas, NV, US)
nice little scooter

good quality..perfect for outdoor buddy Glion mini.

Thanks for your great review Viza!! Enjoy your Glion scooter :)

Suspension Fork

It’s a very nice set up. I didn’t have it installed on my bike yet but will be doing it this upcoming week!

Thanks for your great review Ross!!

A
Sidewalker Atom Collapsible Adult Kick Scooter
Anonymous (Traverse City, MI, US)
Great scooter

Very satisfied with the scooter. We’ll made, rolls really well on a variety of hard packed and paved surfaces. Only draw back was a finicky brake adjustment that a local bike shop handled with ease. BTW I’ll turn 70 in Dec.

Thanks for your great review Robert!! We're glad you're very satisfied with your Sidewalker Atom scooter :)

Everything went smooth.

fast shipping, no issues. Will consider this store again in the future.

Thanks for your nice review Sergey!! Feel free to shop again with us in the future! :)

Empire SR18W Infrared Vent-Free VF Radiant 18,000 BTU Manual Space Heater

Empire Hearthrite Radiant 16800 BTUs Vent-Free Gas Heater, White

PET 500

I am so pleased with my trike and your customer service!! You have been awesome to work with!! I have recommended your company to my friends!!!

Thank you for your great review Linda!! You've been awesome to work with too :)

RMB-EV E-Quad Review

I love the Quad-Ev but I am disappointed in the life of the battery. I was told it would go up to 21 miles on a full charge but it will only travel a couple of miles and them needs charging. It actually quit on me once and I had to push it home.

Hi Harold, thank you for your review. Sorry to hear about the battery. That's odd, as it should not happen like that. We sell a lot of these E-Quads and there has never been any range problems. Either the battery is not being utilized correctly or we can troubleshoot with you. You can email aftersales@upzy.com for assistance. Thank you :)

Part of order not received. (the add on stand)

UPS has still not sent the floor stand, which was shipped. I believe the floor stand is lost. The order is not complete.

Hi Larry, the floor stand has another tracking number and it has been sent to you and is on its way. Kindly email sales@upzy.com if you need any further updates. Thank you :)

Best dog activity ever!

I have a half pit half husky and this was the answer to spending quality time together and exercising. We use the local bike trail and have loads of fun together. She pulls till she tires out then I can kick to go with her. In the end it's easy to step of of and walk the final block home when she's all tuckered out.

Thanks for your great review Ro!! We're happy you're enjoying your Crussis scooter with your dog :)

Great fun

We have had a lot of fun. Only critizement is the building directions. None received with the bike - We needed to inquire where to find them on the internet and they were not the best, technical writers and technical writing is a skill that most businesses do not employ.. Luckily my husband knew how bikes work so was able to figure it out. The truth have professionals do it for you.

Thanks for your great review Barbara!! Instructions should come with the bike, apologies if you didn't receive yours. If you need assistance with assembly, you can email aftersales@upzy.com. Thank you :)

AOG 30T Freestanding Grill

Very positive experience. Best price. Great Customer Service. My grill was delivered as promised and timely.

Thanks for your great review Richard! Enjoy your AOG grill :)

Perfect!

Cute little scooter - easy to get around inside the house in tight spaces. Great customer service from Upzy.

Thanks Donna, we're happy to provide the customer service needed for your scooter order :)

E bike charger

The staff at Upzy were wonderful. They called me to let me know my purchase was back ordered. When I received my purchase it was exactly what I expected. I definitely recommend this site to everyone. Thank you Upzy for your thoughtfulness.

Thanks for your nice review Denise!!

very good products on time delivery

Thank you Salvatore!!

Almost there

Good customer service. But needs a better shipment service the
Ones who delivered my stuff were horrible but my product is great I recommend you take any moped you buy online to a moped shop for professional service it’s worth it for Chinese scooters