Was a perfect transaction in every way! First of all, hats off to Maxwell for being so patient & kind while entertaining my numerous questions! I got the feeling that it truly WAS his pleasure in helping me and making sure that I was getting exactly what I was wanting! Good customer service is what keeps bringing people back to you, rather than your competition. Not only did I get exactly what I was wanting, but it came so quickly that I was amazed! I had my bike arrive in TN from Canada in 3 days! So kudos to Maxwell, everyone else with your company & to Biktrix!
Thanks so much for your awesome review!! We really appreciate your kind words. It was indeed our pleasure to help you have a great experience at Upzy. If you need any more help in the future, feel free to reach out :)
Purchased a Tao Tao GK 110 Go Kart. The price was excellent, the Go Kart arrived early and looks great. Only issue was that Tao Tao does not provide any assembly instructions or manual.
Also 2 small items were damaged however Upzy has been VERY responsive in communicating with Tao Tao to get the damaged items replaced. Would definitely purchase from Upzy again
Thanks for your great review John! That's odd, a manual should be included with every purchase. If you need help with that or have any assembly questions, kindly reach out :)
Came quickly and was exactly what we expected from the pictures. Excellent communication on any updates.
Thanks for your great review Nicholas!! Enjoy your fireplace :)
I just picked it up today Nov 21st,had a bad rain and windstorm,mudslides,flooding,no power etc.So I was not able to un pack it,Please send a review request in a couple of days,We are without electricity still,and the road is not passable due to several mudslides,
Thank You
Oscar wall
Rec'd. I am fairly handy but would not attempt to handle this assembly. Regardless that some may say the instructions are understandable, don't take this on yourself. Bike shop assembling for $100
Thanks for your review Steven! The bike does come with instructions, however it's up to each individual user if they'd like to have it professionally assembled or not. If you need any assistance, feel free to email aftersales@upzy.com. Thank you :)
Looks good right out of the box. Waiting on installation
Thanks for your review Donna!!
I bought 2 ford cars, very fast shipping and high quality product.
Thanks for your great review Anna!!
Cost more than the Mr. Heater I had, but is hands down a lot better heater.
Thanks Kennith! We agree, the HRW30 is a great heater!
Everything turned out great. However there were no instructions in the box. I had to look at the stock photos to figure it out.
Thanks for your great review! That's odd, this will come with a manual. If you need further assistance, feel free to email aftersales@upzy.com. Thank you!
I need a twist throttle wet 7pin connector
Hi Jose, please email hello@upzy.com to clarify further what you need. Kindly note that we do not tend to sell 'generic' parts but are usually Mototec brand specific parts. Thanks :)
Case handle was broken off?! Otherwise it is powering the scooter just fine …..
Hi Anthony, regarding the case handle, that's odd, we can investigate that further, please reach out to aftersales@upzy.com regarding this (if you'd like). Thank you :)
2023 X-Treme Rubicon 48V 500W 10.4Ah Lithium Electric Mountain Bike
Totally satisfied
Thanks Sedigheh!!
Good customer service nice experience. Although Bike was missing bolt for back tire and had multiple nicks in the paint
Thanks for your review Will! Sorry to hear about that- it's highly unusual and not a common occurrence regarding the bolt and paint, you can email aftersales@upzy.com regarding this and we can assist. Thank you :)
I am thrilled to share my overwhelmingly positive experience with UPZY company. My journey with them has been nothing short of exceptional, as I have made multiple purchases, including an inquiry for a special order part for my beloved NAKTO E-bike. The customer support team at UPZY has truly exceeded my expectations, showcasing their unwavering commitment to providing top-notch assistance.
In particular, I had the pleasure of interacting with Joe from the support team, and I must say that his professionalism and dedication left an indelible impression on me. His knowledge and willingness to go above and beyond to ensure my satisfaction were truly commendable. It is evident that UPZY understands the paramount importance of exceptional customer support.
I wholeheartedly recommend UPZY to anyone seeking a company that not only offers a wide range of high-quality products but also places an immense emphasis on customer satisfaction. Their outstanding service, coupled with their genuine care for their customers, makes them a truly deserving choice for your business. Hans
Thanks so much for your excellent and kind review Donna!! We are thrilled that you had such an overwhelmingly positive experience with us :) We are a family business and we know how important it is to provide a personalized customer experience for all our 'Upzy Family' members. If you ever need any other assistance, feel free to reach out to us. Thanks again :)
All's Well So Far. Fun Little Scooter.😊
Thanks Thomas!! Enjoy riding your MotoTec Metro :)
Great scooter love the suspension and disc breaks great design
Thanks Matt!! We agree! :)
Item as described
Thanks for your review Jack!!
Fantastic price from Upzy, beats all discounted online prices and is almost 50% off quotes I got from local vendors. Upzy reminded me to connect with shipper directly & left detailed instruction for dropping off the delivery at my new home construction site. First time buyer at Upzy, but I would not hesitate to buy from Upzy again in the future.
Thanks so much for your great review Jackson!! We do pride ourselves on our low prices and personal customer service. Feel free to buy again from us in the future :)
Exactly what I ordered. It fit, it worked, and I would order again.
Thanks for your awesome review Robert!!
Very good price on bike. Fast delivery. Quality product.
Thanks for your great review Dan!!
It works great thank you
Thank you Ethan!!
Great cruiser.really great weld.I got the Cobra to put a 100cc2-stroke..I was impressed..Thanks
Thanks for your great review Ben!!