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Reviews

Based on 1867 reviews
82%
(1526)
13%
(246)
4%
(70)
1%
(14)
1%
(11)
EG Athens 350DX Good Value EBike

Nice bike. Would like more specific directions on bike assembly and how to operate the electronic display.

Thanks for your review Paul! Feel free to email aftersales@upzy.com if you need further help on the assembly and operation :)

Eye catcher🤠

Love the bike Glad I purchased the 5 speed I get a lot of positive comments🤠

Thanks for your awesome review James!! We're glad the Slingshot is getting you a lot of positive comments :)

Guardian angel Early Xmas gift.

I don't live near where gift sent too. But heard someone's teen daughter surprised& claimed it for going to school.

Good price fast shipping

Thanks for your nice review Adam!!

Good job thanks.

No problems, all parts fit great. bike work very very good, I recommend every person give this bike a try.

Thanks for your great review Darryl! :)

Rattan EBike; Great

Packaging was great!
The bike is perfect!!

Thanks for your great review Vicki!! We're glad you're happy with your bike and shopping experience :)

Awesome!

It's a dream come true.

Hi Brian, we're happy to make your dream come true!!

Amazing bike!

Bought the GB2, it shipped fast, took it out of the box, and was riding it in 10 minutes. Fast and affordable, and exactly what I needed for my commute. Thanks!!

Thanks for your great review Suj, we appreciate it!!

Green bike usa gb2 500 watt step thrue ebike

I'm trying very hard to be fair here. I already have Athens eg step thrue, which I like very much, but I wanted a little more power , turn signals, lites and all the bells and whistles.
The Green bike gb2 seemed to fit the bill.
It came in about a week. The carton was completely taped up so thet u couldnt even identify it, because it was so beat up. It was stamped fragile , what a joke, itvwas shipped upside down. I cut off all the tape and the carton was a mess. I should have taken pictures, my bad, I didnt.
Anyway, having bike shop experience I assembled it and the only thing really damaged was the derailleur protector which was jammed into the acera lever arm so it wouldn't work.
I fixed that, the I realized the pedals once installed wouldn't spin freely. The replacements later provided by upzy via greebike were no better. The bearings in the pedals were too tight. The pas engages erratically even after I straightened the sensor and magnets.
Upzy did ok no gripes with their service, buttheyvreferred me to greenbike under warranty and I'm still waiting for their reply. Would never buy this bike again. The Athens ag was sweet and my son loves it, the greenbike was very disappointing both in shipping quality and riding quality

Hi Ken, thank you for buying the 2 bikes from us- the EG Bike Athens and the Green Bike GB2. Apologies regarding the shipping/packing situation of the GB2- the boxes are always meticulously packed before they get shipped out, however sometimes the shipping companies may jostle things around, so we are really sorry about that. We were happy to provide you the replacement pedals.
If you need any further assistance, feel free to email aftersales@upzy.com. Thank you!

Exactly as described

Quick shipping and the only online store that I was able to find this product! Thank you!

Thanks for your great review Ivee!!

Defective product

Two weeks after recieveing my bike from Upzy.com I had a flat while riding on a paved trail 7 miles away from home. After removing the tire I notice the puncture was on the inside perimeter of the tube facing the rim. The recommended tube size for my tire is 26x235 . My bike came with a tube sized at 16 x2.50 which is well over the recommended size.
Still waiting for Upzy.com to respond to my email with photos attached.

Other than this issue my bike has been a great experience!!

Hi Tyrone, thanks for your review! We are in the process of helping you out, thanks for your patience. Any further questions, please email aftersales@upzy.com

Heats great

It works pretty good.My house is 1300 sq.ft with upstairs and it heats the whole house. It’s very easy to start and there’s no propane smell. I give it a 👍

Thanks for your great review Barbara!! We're glad the Empire heater is able to heat your whole house!

TJ

Out standing service from Upzy.com

Thanks for your great review TJ!!

Awesome bike!!

My 14 year old son absolutely LOVES his new bike!! He put it together himself no problem! Great price, excellent shipping.

Thanks for the great review Jamie!! That's awesome to know that your son was able to put the bike together himself too! :)

Elite BMX Stealth Freestyle Hi-Tensike Steel BMX Bike

My review comes directly for the customer service that Upzy.com had fulfilled. Once my order was placed I had received my order with 48 hours, my order is a gift for my son that he has not received yet but once he does I am sure he will not only enjoy but love thank s to Upzy.com

Thanks for your very nice review Nadaneece!! We're glad to provide the best customer service and fulfill your order quickly. I'm sure your son will enjoy riding his Stealth BMX bike!

Scooter is goid

For a guy that weight 250 the scooter is really good I don’t know what a lot of people are talking about I have no problem with it so far

Thanks for your review Martin!! Enjoy riding your Dirt Dog :)

pure joy

My wife and I bought the trike for our special needs grandson and to see the smile on his face was worth every penny. He now has a little more freedom. Best purchase we have ever made.

Aw glad that your grandson is enjoying his trike! Thanks for the lovely words John :)

You've got to try this!

Oh my gosh! This adult trike is so much fun!
First, I appreciate the very quick response that I received when I emailed to ask a question; I usually never receive a response when I email a company.
Secondly, the shipping was quick too! (I have found my new 'go to' for online SHOPPING!)
Third, the 2021 SOUTH COAST CRUZERS SLINGSHOT MAG WHEELS RECUMBENT TRIKE IS AWESOME!
I purchased it for my 88 year old dad, my husband put it together (he said it was a lot of fun!) , and my dad rode it 3 times yesterday.....he loves it!
So do I! It is FUN!!!!! And it is comfortable. My husband and I both tried it (of course!) and now we each want one too.
(I also would love one of the Surrey's - I had one as a kid - I won it in a raffle....)
So, I guess you should expect future orders from us.
Thank you so much for your quick service!

Wow, thank you so much for that amazing review Naomi! We greatly appreciate your kind words. Super glad that you and your husband and your dad are enjoying the Slingshot trike together!!
We're honored that you've chosen to make us your 'go-to' online shopping destination. If you have any other questions, feel free to reach out to us by emailing hello@upzy.com, we're always here to help :)

Buyer's beware..

I purchased this trike 6mo ago.
Love it..but now it's having issues.
Can't get any accessories now..my battery pack supposed to get 300 charges & because it's electric who knows? WARRANTY is 30 days and the real issue is that upzy is the middle man and could not have been nicer BIGTOYSUSA.Do not help .in any way. I don't want a new trike (ofs)but better info to get issues resolved

Hi Carol, thank you for purchasing this trike 6 months ago from us.
We are sorry you're having issues with the trike. Thanks for saying that we're nice! Did you follow up with us again? We can help answer any accessories or technical queries you have- you can email aftersales@upzy.com
If you need anything from Big Toys, we can also coordinate with them to assist.
Thanks and let us know if you need anything :)

Awesome!

Awesome bike for the price!

Thank you Jinny!!

Very pleased

With so many delays and outages of things this last year, you guys really came through and got me the bike way faster than I expected. Thanks.

Thanks Andrew!! We try our best to ship as fast as we can :)

Swoop balance bike as a mobility assistance device

I am a 65 yo woman with Parkinson's disease and this bike has put fun and freedom back into my life! Being able to move quickly and effortlessly while feeling safe is wonderful! I am 5' 5" tall and about 120 pounds...the manufacturer said this 20" bike would be too small for me but it is just right. My husband, the engineer, says it is sturdy enough for a heavier person, and a longer seat and handlebar post could be put on for a taller person as the parts are standard bike parts. Assembly was pretty easy but my dh had to YouTube how to adjust the brake. One piece on the brake handle assembly was broken but still functional for now...again, it could easily be replaced if needed. The folding feature is dandy! We popped it in the car and took it with us on a visit to my in-laws. I loved swooping around the retirement community and several people were quite envious of my activity. It is definitely more fun going downhill...uphill is quite a chore. While great fun, I wouldn't hesitate to claim this as a legit mobility assistance device and take it into places where lots of walking is required.
I was hesitant to order from a company that was new to me but UPZY is AWESOME! Excellent prices, prompt service and shipping, and great communication! I will definitely order from them again!

Wow, thanks for your amazing review Luane! We greatly appreciate your kind words! We are so happy that the Swoop folding balance bike has been such a great mobility assistance device for you!! :)

2021 X-Treme Cabo Cruiser ELITE (formerly XB-504) 500W 48V Moped Electric Bike

Not as fast as posted

Not as fast as I thought.my cylinder block has broken off need a new one it's still under warranty

Thanks for your review Harvey. You can email aftersales@upzy.com regarding your warranty parts :)

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