Model Numbers:
Note: Operating heater above elevations of 4,500 feet could cause pilot/ODS to shut down heater.
Peace of Mind
-We ship directly either from the manufacturer or a major distributor.
-All products therefore has the full manufacturer's warranty or the distributor's warranty.
-Shop knowing that any aftersales technical and parts help is included.
Is Shipping Free?
-Shipping is free to the lower 48 states (with some exceptions). There are some products that have a "pickup" option in which case the pickup price is cheaper than the shipping/delivery price. More info here.
How Long Does Delivery Take?
-We ship and deliver to you in approximately 5-7 business days. Some products may take longer. More info here.
What is Your Return Policy?
-If a return is authorized, you have 15 days to return the product.
How do I Check the Status of my Order?
-You can email sales@upzy.com to check on the status of your order.
Do You Offer Financing?
-Yes, we do. You can Add To Cart above and checkout using Klarna. More info here.
What Payment Options Do You Accept?
-We accept all major credit cards (VISA, Mastercard, AMEX, Discover etc), Paypal, and also financing through Klarna.
Is it Safe to use my Credit Card on your Site?
-Yes. We are 100% PCI Compliant. All orders are also protected by Norton Shopping Guarantee which has $10,000 ID Theft Protection, $1000 Purchase Guarantee, and $100 Low Price Guarantee.
Do You Accept Medicare/Insurance?
-Unfortunately we do not. We do not coordinate on your behalf with Medicare or Insurance companies.
