Email (for fastest response)

For general inquiries please email hello@upzy.com. 

If you have placed an order, any questions related to the order such as tracking, please email sales@upzy.com.

After placing an order, any questions related to warranty, returns, and parts replacement, please email aftersales@upzy.com.

Have a quick, easy question?  You can see answers to Frequently Asked Questions HERE.

We answer emails as they come in.  If we do not reply immediately, kindly give us a 24 hour window (48 hours on weekends) and we will get back to you.  Promise!

Call

Call us toll-free at 1-855-784-UPZY (8799).  We are available Monday-Friday 7 am-4 pm PST.   You may leave us a voicemail outside these hours and we will call you back as soon as possible.

Please note that EMAIL is the FASTEST way to get in touch with us.  

Message Us On Website

You can leave us a message using the message application on the bottom right of the screen and we will get back to you in 24 hours (48 hours on weekends).