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The EV Rider CityCruzer electric power mobility scooter is a transportable scooter on the market with full suspension.

The CityCruzer has the stability of a four (4) wheel scooter with the turning radius of a three (3) wheeler, providing the customer greater maneuverability.

It is the only small, disassembling scooter available with a mono-shock suspension and a standard size (not mini) transaxle.

With a 285 pound weight capacity and 4 wheels, the CityCruzer can transport higher weight individuals with a stability not usually found in portable scooters.

The folding mobility seat has deep cushions and armrests that flip up and/or can be adjusted laterally.

Why BUY This Mobility Scooter:

  • A 4-wheel scooter with 3-wheel turning radius
  • Standard transaxle (not mini) and 70amp controller
  • Only small scooter with rear true mono-shock suspension
  • 285 lb weight capacity
  • Heaviest components is only 46 lb
  • Heaviest components is only 46 lb
  • 10" x 3" flat free/solid alloy wheels
  • Disassembles in seconds for easy hand-carry and storage

 

Free Stuff:
  • FAST FREE SHIPPING, NO TAXES
  • FREE FRONT BASKET 

Product Specifications:

Dimension (L x W x H)

1080x495x940 mm
42.5x19.5x37 Inches

Ground Clearance

3"

Weight w/i battery
Without battery

57.5kg /126.7 lbs
44kg / 96.8 lbs

Battery

20AH

Controller

Dynamic 50A

Charger

Input AC 100-240V, Output 24V, 1.5 Amp

Front Wheel Size

200x50 mm / 8”x2”

Rear Wheel Size

200x50 mm / 8”x2”

Driving System

Direct drive the rear wheel

Brake System

Electromagnetic brakes

Control Method

By speed control lever

Max Speed Forward

6.4 km h / 4 mph

Slop Grade Ability

8 degrees

Cruising Range

16-20km / 10-13 mile

Max Loading

136kg / 300 lbs

Battery Weight

13.6 kg

Seat Weight

11.5 kg

Minimum turning radius

53"

Turn-around width between limiting wal

55.12"

 

 

 

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FREE SHIPPING and NO SALES TAXES on ALL orders (lower 48 states)!*

 

SHIPPING

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers for shipment. 

If your order is in stock and we process charges to your credit card, it will SHIP and ARRIVE within 5-7 business days from the date of shipment to your address, unless otherwise stated for specific products. Some larger products (ATVs, go karts, custom scooters, wheelchairs etc) will take longer than 5-7 business days as they require time to inspect and ship by special freight carrier.  A revised shipping time ETA is usually found in these products' descriptions.  Please note we cannot guarantee shipping time and cannot be held responsible for unanticipated delivery delays by the shipping companies.

We will send you tracking information to the email address on your order.  Feel free to email us for a tracking number update at sales@upzy.com.

Exceptions:

  • *No shipping to PO Boxes. 
  • *No overnight or expedited shipping, unless otherwise stated on specific products.
  • *International shipping (including Hawaii and Alaska), please refer here.
  • *Pickup:  Some products, such as TaoTao, can be picked up directly from our warehouses at a reduced price.  These pickups do not fall under "free shipping", as they are not shipped but gets picked up by customers directly using their own transport.
  • *Liftgate Services:  We provide free lift-gate services on the majority of our larger products, however some products are excluded.  For excluded products, the customer will be responsible for any additional lift-gate charges.  You can email us for further clarification on this.

DAMAGES

Please inspect the packaging of your item(s) when they arrive.  If the packaging appears damaged on the outside, you have the opportunity to reject the shipment.  We encourage you to gather photo evidence.  Once the shipment is delivered or you sign and accept the shipment, we no longer have the authority to file a claim with the shipping carrier and anything thereafter will be treated as a return.  In the rare instance the item inside is damaged, please do not worry as we will work with you to resolve the situation. You can provide any photo evidence to aftersales@upzy.com.

Please note we pack all our products as best as possible.  Sometimes the packaging may get dented in shipping, but do not be concerned as the inside contents are usually still intact.

 

WARRANTY 

For any warranty/aftersales issues with your item(s), you can contact us at aftersales@upzy.com.  You may contact the manufacturer/distributor, but Upzy.com must also be informed of any issues.  We will try our best to resolve any issues in accordance with our and the manufacturer’s/distributor's policies, however we cannot guarantee it will always be to the customer's satisfaction.  It is the customer's responsibility to work with Upzy.com to resolve any warranty/aftersales issues.

Some products require assembly and possibly adjustments/modifications/minor fixes to function to the customer's satisfaction.  Professional assembly/expertise may be required (depending on the customer’s experience and abilities).  Please note Upzy.com does not pay or reimburse for any labor or service costs if the item is taken to a professional.

If customer decides to adjust/modify/fix the product themselves using parts they purchased, Upzy.com does not pay or reimburse for the parts or labor incurred. 

Customer bears sole responsibility for any charges or changes to the product using outsourced labor and non-warranty parts.

 

RETURNS

If you are not completely satisfied with your purchase, please email us at aftersales@upzy.com. We can arrange a return authorization within 15 days of the receipt of your product. The product must be returned in the resale-able and unused condition it arrived in, with its original boxes, for a refund or exchange (no damaged items). Return tracking number must be provided.  

Buyer is responsible for all return shipping charges and delivery (outbound) shipping charges will also be deducted from the refund. There is also a minimum 15% restocking fee (of the original order amount, excluding discounts) for all returned items.

Product pictures and specifications may vary with the actual product from time to time. Unless otherwise stated, it should be assumed that products will require some sort of assembly, which Upzy is not responsible for.  You can check with us first before your purchase.

CANCELLATIONS AND REFUNDS

Order Hasn't Shipped (Regular Products):  

  • Order less than $1000-  $25 admin fee per item when canceled.
  • Order more than $1000-  5% admin fee of order value when canceled.

Order Hasn't Shipped (Built-To-Order Products):

  • Product in the process of building- 5% admin fee of order value when canceled, excluding discounts.
  • Product has finished building-  50% of the original order value when canceled, excluding discounts. 

The admin fee accounts for the manpower hours used to prepare your product, which tend to be large in size.  If product is not in stock, you will not be charged this fee. 

Order Has Shipped, Buyer's Remorse Return or Refusing A Shipment:  

Buyer is responsible for delivery (outbound) and return shipping charges and a minimum 15% restocking fee, unless the shipment comes visibly damaged.

Refunds will be issued to the original credit card or Paypal account that was used when placing your order and may take 3-5 business days to process.

Manufacturer's Return Policy Override Ours:

Each manufacturers' return policy may vary and we ultimately adhere to their policy (they override ours).  It is important to contact us for further clarification first.

 

 

100% LOWEST PRICE GUARANTEE POLICY:

We work very hard to ensure we offer the LOWEST PRICES ONLINE.  We want you to feel confident you are getting the lowest price for your product compared to any other online store, and we will match their lowest price accordingly.

NO HIDDEN CHARGES:

The price you see is what you get.  We don't add shipping costs, sales taxes, oversized charges, or anything else.  Some companies advertise a much lower price, then sneakily add charges further in the checkout process.  We never do that.

Some Limitations:

  • It does not apply to prices for our own store bought at different dates.  We reserve the right to change prices due to fluctuating sale prices from our manufacturers.  Once purchased, you "lock" in that sale price.  If price for that same item in our store decreases tomorrow or at any future date, you will still be locked into your original sale price.
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitor website
  • The competitor must be an online store (it cannot be a physical retail store) and it cannot be the manufacturer's own online store
  • The website cannot be a discounter or auction website (eg eBay, Overstock, etc)
  • The competitor must be an Authorized Dealer for the product in question.  The product has to be genuine and cannot be a knock-off sold at a much lower price.
  • The Price Match Guarantee is for the final price after shipping and sales taxes.  A lot of online stores advertise a lower price but add on shipping charges and sales taxes in the checkout process, ultimately making their price higher than ours.  We never have hidden fees. 
  • If you purchase something from us and subsequently ask for a price match from another store, it has to be done within 5 days after purchase date.

Feel safe knowing you are purchasing the best possible price online from Upzy.com.

 


UPZY (pronounced up-zee)


What is that?  

Nope, it's not the sound of someone making a boo-boo ("oopsy"). 

Rather, it means UP and EASY. 

We feature only UPLIFTING, awesome products that put a 😄  on your face and make your life EASY.

Why?  Good question.

  • Because we want YOU to feel good about yourself.

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A shopping experience so easy, even Fluffy can do it.


AT upzy, it's always easy.


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At Upzy, you are MORE THAN A CUSTOMER. 


You are family.

And as family, we take care of you.




CURIOUS WHAT THE UPZY FAMILY SAYS ABOUT US?  HERE'S A SNIPPET:


-> Alice T- Baltimore, Maryland


Thanks Alice T!  We're glad to make you happy!

-> Sid L- Pearl River, Louisiana 


We're glad you're enjoying your bike Sid L!

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Your words are too kind, Cindy R.  You're making us blush!


READ MORE REVIEWS HERE.  WE PUBLISH  THE GOOD, and THE NOT-SO-AMAZING.  


(TRUTH IS EVERYTHING).


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WE ARE AUTHORIZED DEALERS FOR HUNDREDS OF TRUSTED BRANDS.


ORIGINS


We started as a company selling only scooters and evolved into one featuring thousands of products.  Check out our transition video.


With that being said, we know "all work and no play makes Jack a dull boy."  We still uphold certain company traditions- our annual company hacky sack race, and adult tumbling classes (it's a team-building exercise!).  Yup, those still exist.

SOME OF OUR POPULAR PRODUCT CATEGORIES:


So...... what's BETTER than puppies and ice cream and rainbows and unicorns?





✔️ Joining the upzy family, that's what! ✔️


So come on in, get your feet wet, and have an Upzy experience. 


Any questions, reach out to us here, or follow us on Facebook or Instagram



We like you.

EV Rider Warranty Covers ALL products except for the Stand-N-Ride:

THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to
be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge.
Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility.
Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please
contact the dealer/company from whom you purchased your EV Rider product.
SHIPPING - DOMESTIC 

All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.

SHIPPING - INTERNATIONAL

Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process.

ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter).
The batteries are warranted by EV Rider for 6 months after the purchase of the Unit.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.

WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
This Warranty excludes:
• Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
• Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs,
upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
• Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper
operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
• Used other than for the purpose of the purchaser’s mobility.
• Repairs and/or modifications made to any part of the scooter without specific and prior consent from
EV Rider, LLC.
• Labor, service calls, shipping, and other charges incurred for repair of the product not approved by
EV Rider, LLC.


Batteries 

Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults
due to a defect in the original manufacture will normally become obvious within the first two months of use. Any
gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year
from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded.
This is the exclusive remedy.  Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.

Contact EV Rider directly:  800-944-1997 

What is the maximum weight that this mobility scooter can support?

Please check the Info tab for this product to see the max weight supported.

What is the weight of this mobility scooter?

Please check the Info tab for this product to see the exact weight of this scooter.

Is this mobility scooter covered by Warranty?

It absolutely is!  Please click on the Warranty tab for comprehensive information.

Does the seat swivel?

Please check the Info tab to see if your particular EV Rider has a seat that swivels.

What is the difference between a SLA battery and Lithium battery?

Lithium batteries and SLA batteries are the same in performance, yet, the Lithium batteries last for up to 5 years and the SLA for up to 2 -3 years.  The Lithium battery pack weighs 7 pounds and the SLA battery pack weighs 19 pounds.

Do you have to get a driver's license or register with the DMV to use this mobility scooter?

No you do not!  One of the great perks of owning a mobility scooter means you do NOT need to get a license.

Can the Transport mobility scooter go on the passenger compartment of an airplane?

Unfortunately not.  You will have to stow it as a piece of checked luggage.   If you are using it before you board the plane, you can hand it at the plane door, to be stored as a wheelchair or a baby stroller for no charge.  Always check with the airlines first for their rules and regulations.

 

Your answer not found here?  Contact us directly at 1 (855) 784 UPZY, email us at hello@upzy.com, or send us a message at the bottom right of the screen for assistance. 


WHY BUY FROM UPZY ?


✓ Fast, Free Shipping
✓ No Hidden Fees
✓ Thousands of Products Available
✓ Lowest Price Guarantee
✓ 100% Customer Satisfaction
✓ 100% Secure Shopping






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