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Watseka FAQs

Watseka FAQ’s

 

  • How long is the warranty: 

The written warranty is 90 days. Parts only. This does not mean that they are on their own after the 90 days. We are always willing to listen to a customers concerns & will replace defective parts up to 6 months after the date of purchase. We do not cover any labor that may be accrued to fix or replace a part on the bicycle.

 

  • Do you offer the bike in any other colors:

 No we do not. There are no current plans to carry additional colors at this time.

 

  • Do you offer a smaller model with 24” or 22” wheels:

No we do not. There are no current plans to carry additional sizes.

 

  • Do you have replacement parts available:

Yes we do. They can be found in the users manual that is included with the bike when shipped. If a part cannot be found on that list then call or email our service dept & we will get it for you within 24 hrs.

 

  • Can the users manual be found online:

Yes, it is available on our website as a downloadable PDF file.    www.watseka-bikes.com

 

  • Where can I find assembly instructions:

Assembly instructions are in the users manual or you can view several instructional videos on our Youtube channel. Watseka Bikes

 

  • Who do I contact for service/warranty concerns.

You can either email service@watseka-bikes.com or you can call Toll Free 1-844-WATSEKA / Local 636-931-3377

 

  • How heavy is the bike:

72lbs

 

  • How heavy is the bikes shipping weight:

100lbs

 

  • How heavy is the battery:

22lbs

 

  • What is the distance that the bike can travel on one charge:

It is a safe estimate to say 14-16 miles under normal usage.

 

  • What is the top speed:

Depending on rider weight & terrain approximately 14-16 mph

 

  • How long before a new battery is needed:

When used 3-5 times a week a battery pack should last approximately 2 years if not longer.

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