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ScooterX Warranty Information

ScooterX's 30 day bumper to bumper Warranty
 

ScooterX's 30 day Warranty covers any part on the scooter, go kart, gas skateboard that is factory defective or manufacture defect.  Meaning if something is mechanically wrong with your product we will take care of it by sending out replacement parts.  If something comes broken or missing from package we will send a new part to you immediately.  The warranty covers anything that is wrong or goes wrong withing 30 days of purchase date.

 
How do we handle the warranty?
 
- If you have a technical issue such as engine wont start, brakes dont work, etc.. we suggest reading our tech support page or watching our tech support videos. If you still have issues with your product after reading the tech support page you can call 702-889-1741 ext 2. This is our tech support line open Mon-Fri 8am to 4pm Pacific Standard Time.
 
- If you have a broken or damaged part please call us at 702-889-1741 ext 2 to fill out a warranty claim.
 
Whats not covered under warranty?
- Tire tubes that get punctured from driving.  If the tube is flat the day you get your product do to manufacturer defect we will replace it.  If you get a flat because something punctured the tube while driving this will not be covered under warranty.
 
What will void my factory warranty?
- If the product was sold for under 15% of MSRP
This one is self explanatory. If the product was sold for less than 15% of the prices you see on this website we will offer you no warranty.
- Misuse and abuse
Misuse example: You did not put any 2 stroke oil in your gas and you blew up your motor.  Warranty void on motor, all other parts on scooter will still be warrantied.
Abuse example: You crashed your product and broke it.  Warranty void on broken parts
Abuse example 2:  You are jumping your item and something breaks, warranty void.
 
Return Policy
Unfortunately we do not take returns once gas has been poured into the tank. If you have an Electric model we will not accept a return once it has been used.
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